We’re looking for a confident and organised Retail Supplier & Fulfilment Manager with experience of working in a retail environment to lead the way in managing supplier relationships and fulfilment operations that support the British Heart Foundation’s (BHF) retail network.
In this important role, you’ll take charge of procurement activity, keep a close eye on spend, and make sure we’re getting great value from our suppliers—all while staying within budget. You’ll work closely with suppliers, finance, procurement, and retail teams across the UK to improve ordering systems, boost efficiency, and strengthen cost control.
You’ll also manage key supplier accounts, carry out regular performance reviews, and lead an annual review to identify new opportunities for improvement. This is a fantastic chance to play a key role in keeping our retail operations running smoothly and cost-effectively, helping us continue funding life-saving research.

ABOUT US

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

• Experience of managing people
• Strong people skills, with the ability to build relationships with suppliers and colleagues
• Clear and effective communication (both written and verbal)
• Strong analytical and problem-solving abilities
• Exceptional organisational and time management skills
• A collaborative mindset with the ability to influence and build relationships across team