Key Responsibilities:

• Develop training materials, including presentations and other resources, to support retail team growth.
• Conduct interactive training sessions on customer engagement, sales techniques, and exceptional service delivery.
• Utilize previous in-store experience to design practical, real-world training aligned with retail operations.
• Provide hands-on coaching to enhance store performance and efficiency.
• Deliver comprehensive product knowledge training to help staff effectively communicate features and benefits.
• Stay informed about new product launches and incorporate insights into training programs.
• Evaluate the effectiveness of training programs and identify opportunities for improvement.
• Support store teams in implementing best practices to achieve sales targets and elevate customer satisfaction.

Requirements:

• Minimum of 5 years of experience in the retail industry, with hands-on exposure to store operations.
• Proven experience in training and developing retail teams.
• Background not limited to footwear; candidates with diverse retail experience are welcome.
• Strong understanding of retail operations, customer service, and sales strategies.
• Excellent communication and presentation skills with a knack for creating impactful training programs.
• Proficiency in preparing training materials, including PowerPoint presentations.

• Develop training materials, including presentations and other resources, to support retail team growth.
• Conduct interactive training sessions on customer engagement, sales techniques, and exceptional service delivery.
• Utilize previous in-store experience to design practical, real-world training aligned with retail operations.
• Provide hands-on coaching to enhance store performance and efficiency.
• Deliver comprehensive product knowledge training to help staff effectively communicate features and benefits.
• Stay informed about new product launches and incorporate insights into training programs.
• Evaluate the effectiveness of training programs and identify opportunities for improvement.
• Support store teams in implementing best practices to achieve sales targets and elevate customer satisfaction