JOIN OUR TEAM AS A RETAIL TRAINING COORDINATOR AT STARION BANK IN BISMARCK!

Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion Bank!

QUALIFICATIONS:

• 3-5 years of demonstrated experience in retail (consumer) banking and employee development required
• A college degree is required and a specialization in organizational development is preferred
• Demonstrated ability to flex and adapt communication, coaching, facilitating, and professional development and training delivery styles Must be willing and able to travel to all branches in ND & WI

• Review, update, maintain, and design training materials and programs to ensure consistency across the Bank’s footprint in processes and procedures, regulatory compliance, and accuracy in all retail banking transactions
• Develop and deliver training programs, materials and resources utilizing a variety of formats including in person, Teams, Train the Trainer, and Starioun U
• Identify metrics and measurements to assist in tracking development activities, evaluating training effectiveness, and documenting employee progress
• Draft communications and assist with the rollout of new products and services, and new or updated policies and procedures
• Partner with retail leadership, operations, compliance, human resources, and other business functions to ensure accuracy of information and ensure policy, procedures, service standards and regulatory requirements are met.