Retail Vehicle Sales GM at Abdul Latif Jameel Company Limited

Al-Hofuf, Eastern Province, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Time Management, Sales Skills, Problem Solving, Financial Acumen, Customer Service Mindset, Management, Budgeting, Forecasting, Performance Evaluation, Coaching, Marketing Campaigns, Strategy Adjustment, Resource Allocation, Legal Compliance, Team Development

Industry

International Trade and Development

Description

Abdul Latif Jameel comprises diversified businesses with deep roots in the Middle East, North Africa, and Turkey (MENAT region). Strong networks and long-established relationships make us a powerful partner, opening doors for those who want to do business in the region. Our businesses represent some of the world’s leading brands, earning us their trust and building long-lasting and mutually beneficial relationships. Our commitment to anticipate and support our partners’ needs has driven our success. From our modest beginnings 75 years ago as a small trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, we have established an extensive operations infrastructure, built the largest vehicle distribution network in Saudi Arabia, and, along the way, we have accumulated comprehensive automotive expertise throughout the region. Applying our vast experience in the automotive sector, we’ve used our expertise and operations infrastructure to diversify into new sectors that contribute to the ‘infrastructure of life’ in the MENAT region. Financial Job Dimensions Sales Volume/Target, and Center profitabilityDegree of supervision Medium to close supervision over center operations and target achievementLevel of Authority High Authority over center management and target distribution, shared responsibility over achieving center profitabilityPurpose of the Job Manage and control of the functional and operational activities of the assigned center by maximizing sales revenue through planning and management of sales (new vehicles, services, accessories, and parts) and budgeting manpower plan to achieve assigned business targets as required by the Regional ManagementKey Accountabilities: Description • Sales Target (units’ sales, net sales) • Gross Profit, Operating Profit • Vehicle stock days • NPS ScoreKey Accountabilities: Performance Indicators • As per TargetMajor Activities • Responsible for contributing to the achievement of revenue, profit, unit sales, GDI and increase customer retention through effective management and efficient distribution plans for the center. • Direct center sales and service teams to achieve pre-determine center operational targets by defining and preparing business plans to meet operation targets determined by the Regional Management. • Responsible for the managing of the Center Manpower forecasts and the required number of staff are hired and placed in the center to meet company productivity standards. • Monitor and evaluate the performance of the associates to ensure that the centre business performances are met by taking corrective action (hiring and firing) in conjunction with the regional management, whenever required. • Responsible for managing the daily functional and operational activities of the different business departments in the centre through regular discussions to achieve smooth business operations. • Participates in regular management meeting to submit operational budget plans for the center and cascade to the departments to ensure the departments’ performance confirms to the set parameters. • Direct, manage and develop associates in the centre by providing regular feedback and updates to the regional management pertains their performance to enhance the level of associates’ engagement through meetings and dialogues. • Manage high level customer escalations or issues arising out of transactional situations by promoting Guest First philosophy to ensure overall center GDI targets are achieved. • Continuously monitor and evaluate sales and service achievements by initiating center campaigns, promoting center Kaizen activities as well as adjustment to business strategies to achieve set center targets. • Responsible for managing a talent pool of center sales and service professionals and coaching team members on the technical aspects of the company's products and services through robust center marketing campaigns and sales promotion techniques, procedures and standards to achieve center sales targets and sustainable growth. • Responsible to monitor the performance of the sales and service operations within the center through enhancing and re-allocating center resources to improve overall center results. • Manage documentation and legal government relation matters pertaining to the centre by adhering to the prescribed government rules and procedures to minimize legal implications to center operation. • Managing the display of cars in the showroom and identify ways to improve the showroom’s appearance to attract prospective customer by consulting regional management, customer relation and project department.Job Context • The job has direct impact over achieving Sales and Service targets • The job has direct impact over the organization profitability • The job has direct impact over customer/guest satisfaction • The job has direct impact over company market share • The job has direct impact over the brand imageFramework, Boundaries & Decision Making Authority • The job holder has direct impact over assuring the sales and service targets are achieved • The job holder has the freedom in distributing targets among team • The job holder has direct impact over the center budget management • The job holder has direct impact over guest satisfactionOrganizational / Functional Strategic Focus • The job holder has to develop and monitor team performance and develop succession plan • The job has direct impact over achieving the company strategic direction in sales and service plans • The job has direct impact over assuring the center adherence to regulations and company policiesMinimum Qualifications Minimum - Bachelor’s Degree in Business Administration or related disciplineMinimum Experience 6 - 9 years of overall experience in Sales with 1 year in similar roleJob-Specific Skills Time Management, Sales Skills, Problem Solving, Financial Acumen, Customer Service MindsetLanguages English for Business, Arabic is a MustSpecial Certifications / Membership Sales and Management TrainingCompetencies Learns Through Reflection (Middle Management)Fosters Collaboration (Middle Management)Ensures Accountability (Middle Management)Plans & Aligns (Middle Management)Focuses on the customer (Middle Management)Why Work for Us? With a truly international footprint and more than three quarters of a century of commercial success behind us, we are today, not only a leading employer across the Middle East, North Africa and Turkey (MENAT) region, but also offer exciting opportunities worldwide, from Chile to Japan, from the UK to Australia. Our values guide the way we work with our business partners, within our communities, and with each other. Through Respect, Innovation, a Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and successes flourish.

Responsibilities

The primary purpose is to manage and control the functional and operational activities of the assigned center by maximizing sales revenue across new vehicles, services, accessories, and parts, while achieving assigned business targets set by Regional Management. Key accountabilities involve meeting sales targets, managing gross and operating profit, monitoring vehicle stock days, and ensuring high NPS scores through effective team management and operational planning.