Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Retention Agent (French) at David Kennedy Recruitment

Limassol, Cyprus, Cyprus -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French Fluency, English Fluency, Client Retention, Closing Skills, Negotiation, Objection Handling, Financial Market Knowledge, CRM Systems, Upselling, Cross-selling, Relationship Building, KPI Management

Industry

Staffing and Recruiting

Description

David Kennedy Recruitment is working with an FX broker who offers online CFD trading on FX, crypto, oil, metals, shares, and indices and seeking to onboard French speaking Retention Agent to join their team in Limassol. Position: Retention Agent Location: Limassol, Cyprus Work model: on site Employment type: Full-time DUTIES AND RESPONSIBILITIES: Manage and retain a portfolio of clients Build strong, long-term relationships with clients via phone and email Drive deposits, re-deposits, and trading activity Identify opportunities to upsell and cross-sell products and services Provide market insights and platform guidance to clients Meet and exceed KPIs and revenue targets Maintain accurate records using CRM systems Collaborate with internal teams including compliance and support. REQUIREMENTS: Native / fluent in French with outstanding communication skills. Fluent in English (minimum B2 level) Proven experience as a Retention Agent in a regulated Forex/CFD company Excellent closing, negotiation, and objection-handling skills Solid understanding of financial markets and trading platforms Ability to work under strict regulatory frameworks Target-driven with a consistent track record of performance Strong communication and relationship-building skills Ideally already based in Limassol. BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic and creative team with positive and friendly atmosphere Opportunity to work in a fast-paced financial trading environment Exposure to advanced trading infrastructure and systems Supportive and dynamic work environment for professional growth A dynamic and fast-paced work environment focused on innovation and efficiency.

Responsibilities

Manage and retain a portfolio of clients by building long-term relationships via phone and email. Drive deposits and trading activity while meeting revenue targets and providing market insights.