Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.
As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.
We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.

WHAT YOU’LL DO

• Lead and execute high-converting lifecycle automations (e.g. cart abandon, browse abandon, winback, welcome, post-purchase, and re-engagement flows) across email, SMS, and Push.
• Independently manage technical execution and optimization within CRM platforms such as Klaviyo, Monocle, and Postscript.
• Partner with key stakeholders across Data, Product, and Creative to iterate and evolve automated flows that drive conversion.
• Collaborate with the Product and Engineering team to test and optimize sign-up pop-ups and other subscriber acquisition touchpoints across digital and retail channels.
• Set up and interpret A/B tests to continually improve performance metrics.
• Monitor segmentation and personalization strategies to ensure deliverability and relevance.
• Partner with the Customer Success team to leverage feedback loops—such as NPS surveys and product reviews—to uncover actionable insights that inform lifecycle strategies and enhance the overall customer experience.
• Collaborate with CRM specialists (existing team member) to ensure automation and campaign strategy are aligned.
• Manage day-to-day CRM operations and act as the main point of contact for troubleshooting, QA, and technical configuration.
• Own reporting and insights for automation flows and contribute to weekly, monthly and, quarterly performance reviews and strategic planning.

AT MEJURI OUR SUCCESS IS DRIVEN BY A STRONG COMMITMENT TO OUR PURPOSE AND VALUES. THEY’RE THE FOUNDATION OF OUR OPERATIONS, DEFINING HOW WE SHOW UP, SOLVE PROBLEMS, AND ACCOMPLISH INCREDIBLE THINGS—TOGETHER.

Our strength comes from each team member’s dedication to embracing and embodying these Values daily. This isn’t merely a duty; it’s a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly.
Our values are:
RAISE THE BAR | Stay Curious, Share/Seek Feedback and Strive for Excellence
CUSTOMER OBSESSED | Get Close to the Customer and prioritize them in our decisions
EMPOWERED OWNERS | Treat the company like your own and take initiative
FIND A WAY| Seek simple, creative solutions, and act fast
DRIVE RESULTS| Be clear on your goals and be relentless in achieving them
TEAM FIRST | Value team success over personal Ego