MISSION: To educate Christians who will make a difference in the world for Jesus Christ.
SUMMARY: The Retention Support Specialist supports the Office for Community Belonging and Student Success, as well as the Retention Steering Committee, tracking student academic progress, identifying at-risk students, and connecting them with proactive support.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to build rapport with students and create a supportive environment.
• Strong interpersonal and communication skills.
• Strong organizational and time management skills.
• Ability to develop efficient processes for accurate data entry, storage, and reporting.
• Understanding of student information systems and their full functionality.
• Capable of identifying problems, analyzing data, and drawing valid conclusions.
• Familiarity with academic policies, student support services, and other relevant resources.
• Proficiency in Microsoft Office

QUALIFICATIONS AND REQUIREMENTS:

• A bachelor’s degree in education, counseling, social work, or a related field.
• Previous experience in a higher education environment or a close equivalent.
• Evangelical Christian commitment and lifestyle consistent with the university’s mission as described in our Statement of Faith.
• Candidates should value an environment that reflects the diversity of God’s kingdom, engages in global concerns, and connects culturally.
  Corban University is a private comprehensive university of liberal arts, ministry, and professional studies with a mission to educate Christians who will make a difference in the world for Jesus Christ. All employees are expected to model servant leadership in all aspects of their work. Corban values and recruits for a workforce that is diverse in gender, age, ethnicity, race, and/or ability, and seeks employees who will interact with the Corban community in a way that reflects a commitment to cultural proficiency. Where permitted by law and consistent with the school’s history, mission, and core values, Corban exercises religious preference throughout the University. Employees must have a personal relationship with Jesus Christ, agree with the University Statement of Faith, evidence a mature Christian faith, and be an active member of a Bible-believing, Gospel-preaching local church.

• Participate in Retention Steering Committee meetings to take notes, provide insight regarding at-risk students, and assign follow-up tasks to Committee members as needed.
• Contribute to the development and implementation of early alert systems and intervention strategies designed to improve student retention and success.
• Monitor student progress, identify at-risk students, and recommend proactive support.
• Serve as the liaison between the Office for Community Belonging & Student Success and Athletics.
• Connect students with appropriate campus and community resources, such as tutoring, counseling, disability services, and financial aid.
• Work with the Registrar’s Office and Enrollment Management to track and maintain retention-related data.
• Work with the Marketing & Communications team to send out Early Warnings to students.
• Assist in evaluating the effectiveness of retention programs and initiatives and make recommendations for improvement.
• Assist VP of CBSS with the coordination of Freshman Seminar groups.
• Other duties as assigned.