DESCRIPTION

Performs a variety of professional duties required to plan, develop, and implement retirement services; supports all ERFC retirement plans, including the delivery of complex and/or sensitive plan information; provides leadership in escalated situations to employees and retirees to facilitate resolutions; coordinates legal reviews and ensures that account updates based on legal guidance are timely; collects, analyzes, and provides reporting; tracks and audits member statements, deferred vested member retirement information, and claims; develops and provides professional development to staff.

Please refer the Job description for details