ABOUT THE ROLE

The Return-to-Work Specialist manages the interventions required to ensure high risk cases achieve the best possible recovery and return to work outcomes.
Working closely with case managers, the RTW Specialist will apply their advanced injury and return to work management skills, together with exceptional stakeholder management skills, to achieve optimal outcomes.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The ability to gather information from a range of stakeholders to develop effective case management strategies
• Experience in preparing and attending claims reviews and clinical case conferences to effectively facilitate outcomes
• Well-developed problem solving and decision-making skills
• High attention to detail
• Advanced organisational and planning skills
• Strong written and verbal communication skills
• Resilience and perseverance
• Strong customer service ethic
• Negotiation and influencing skills
• Initiative and an innovative approach to case management