Returns Associate 7:30-4:00 at Knipper HEALTH

Charlestown, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Mathematical Aptitude, Computer Navigation, Outlook, Excel, Process Flow, Forklift Operation, RF Equipment

Industry

Pharmaceutical Manufacturing

Description

Overview POSITION SUMMARY: The Returns Associate processes returned goods delivered to the company warehouse facilities according to the Standard Operating Procedures (SOPs) and Operations Work Instructions. SHIFT: 7:30 am - 4:00 pm J. Knipper and Company is an Equal Opportunity Employer Responsibilities POSITION RESPONSIBILITIES: Receive and process client returns daily using associated databases. Sort returns from small package carriers and large full case returns from client representatives. Verify contents of all returns. Maintain all locations zoned for the storage of returned goods in accordance with the current Good Manufacturing Practices (cGMP) and Company SOPs. Communicate to internal clients (e.g. Professional Services and Sample Accountability) via telephone and email. Perform reconciliations. Enter transactions into current WMS application (Manhattan Scale) and Order Management System. Maintains a safe and clean work environment at all times in accordance with Company SOPs and reports unsafe and sanitation issues immediately to management. Operate equipment and systems as intended by the manufacturer. Maintain appropriate productivity levels to meet Service Level Agreements (SLAs). Comply with all applicable government regulations (e.g., OSHA), best practices, Company SOPs and cGMP. Participate in Instructor-led user trainings to include but not limited to: hands-on job training, Warehouse Management System navigation, and Company SOPs. Record billable hours/time utilizing the appropriate system of record. Assist other areas of the business (e.g., receiving, picking, packing, DEA, shipping, kitting, freezer/refrigeration), as directed by management. Qualifications REQUIRED EDUCATION AND EXPERIENCE: High school diploma or equivalent One (1) year of experience in a warehouse environment or equivalent amount of training / education PREFERRED EDUCATION AND EXPERIENCE: Forklift operation Use of RF equipment KNOWLEDGE, SKILLS & ABILITIES: Strong verbal and written communication skills Strong interpersonal skills Basic mathematical aptitude (counting, adding, subtracting, multiplying, etc.) Ability to navigate computer systems Ability to use Outlook / Excel (viewing and printing) Ability to follow established process flows PHYSICAL REQUIREMENTS: Location of job activities 100% inside Noise and/or vibrations exposure Frequently reach (overhead), handle, and feel with hands and arms Stand and sit for prolonged periods of time Frequently stoop, kneel, and crouch Frequently lift, carry, and move up to 35 pounds Occasionally lift, carry and move up to 60 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Responsibilities

The Returns Associate processes returned goods and verifies their contents according to established procedures. They also maintain storage locations and communicate with internal clients regarding returns.