Returns Specialist at Vuori, Inc

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

22.0

Posted On

05 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Warehouse Experience, Retail Experience, Basic Computer Skills, Microsoft Office Skills, Organizational Skills, Attention To Detail, Self-Management, Team Assistance

Industry

Retail Apparel and Fashion

Description

Company Description Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description Vuori Returns Specialists are responsible for processing and issuing refunds for E-Commerce and Wholesale returns in a fast-paced, high-volume environment. You are responsible for grading the condition of returned product with keen attention to detail and guaranteeing only brand new, unworn items are resold to our Vuori customers. Returns Specialists work cross functionally with the Customer Service and Wholesale Teams to confirm proper refunds are issued in a timely manner. What you'll get to do: Receiving and processing returns Quality grading and inspection of returned items Transferring of goods back to the DC Work cross functionally with other departments Folding and repackaging Provide quality feedback to leadership Qualifications Who you are: Warehouse or retail experience Basic computer and Microsoft Office skills Ability to work in a fast-paced environment Highly organized and detailed oriented Ability to self-manage and assist fellow team members Must be able to safely lift and carry up to 30 lbs. Additional Information Our investment in you: At Vuori, we’re proud to offer the following to our employees: Health Insurance Savings and Retirement Plan Employee Assistance Program Generous Vuori Discount & Industry Perks Paid Time Off Wellness & Fitness benefits The hourly range for this role is $19/hr - $22/hr. Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

Responsibilities

Returns Specialists are responsible for processing and issuing refunds for E-Commerce and Wholesale returns. They ensure that only brand new, unworn items are resold to customers and work cross-functionally with other teams.