Returns Supervisor at COFREIGHT INC

Savannah, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

65000.0

Posted On

17 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Warehouse management, Reverse logistics, Inventory control, Team leadership, Process improvement, WMS, Microsoft Office Suite, Data analysis, Problem-solving, Communication, Organizational skills, Safety compliance, Staffing, Scheduling, Quality control

Industry

International Trade and Development

Description

Description About Us: Unis accelerates logistics success with our Transportation Management System that offers unparalleled control, visibility, and adaptability. Unis strives in elevating our employees and operations toward new heights of excellence. As client’s partner with us, we focus on more than just a business relationship; it's an opportunity to unlock a world of value-added services that will enhance operational standards and elevate success by unifying our clients’ supply chain networks through superior technology, assets, and information services. 1st Shift: Position Summary The Returns Supervisor is responsible for overseeing all return logistics operations within the warehouse, ensuring efficient, accurate, and timely processing of returned goods. This role requires a strong understanding of 3PL operations, inventory control, and reverse logistics while managing a team to meet service level agreements (SLAs) and customer expectations. Key Responsibilities Supervise daily returns operations, including receiving, inspecting, sorting, and processing returned products. Ensure compliance with client-specific return policies, quality control standards, and company procedures. Manage and train return associates, providing leadership, coaching, and performance feedback. Track, monitor, and report return trends, discrepancies, and root causes to improve processes and reduce return rates. Collaborate with inventory control, customer service, and warehouse teams to reconcile product disposition (restock, refurbish, dispose, or return to vendor). Maintain accurate system records for all returns in WMS (Warehouse Management System). Ensure proper documentation and labeling for products being restocked or removed from inventory. Develop and implement process improvements to increase efficiency, accuracy, and throughput. Monitor safety practices within the returns area, ensuring compliance with OSHA and company safety standards. Support the Operations Manager with staffing, scheduling, and resource allocation. Requirements High school diploma or equivalent required; Associate’s or Bachelor’s degree in Supply Chain, Logistics, or related field preferred. 3–5 years of warehouse or logistics experience, with at least 1–2 years in a supervisory role. Strong knowledge of reverse logistics and returns management processes. Proficiency with Warehouse Management Systems (WMS) and Microsoft Office Suite. Excellent leadership, communication, and organizational skills. Ability to analyze data and implement process improvements. Strong problem-solving skills and attention to detail. Flexibility to work extended hours, weekends, or holidays as needed. Physical Requirements Ability to lift up to 50 lbs. and stand/walk for extended periods. Comfortable working in a fast-paced warehouse environment. BENEFITS Medical insurance Dental insurance Vision insurance Paid Time Off #ZR DISCLAIMER: EQUAL EMPLOYMENT OPPORTUNITY POLICY Unis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. Unis complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Unis expressly prohibits any form of unlawful employee harassment or discrimination based on any of these protected categories. The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned. The scope of the job may change as necessitated by business demands.

Responsibilities

The Returns Supervisor oversees daily return logistics operations, including receiving, inspecting, and processing returned goods while managing warehouse staff. They are responsible for ensuring compliance with quality standards, monitoring return trends, and collaborating with various departments to optimize inventory disposition.