It’s a fun, challenging gig. The kind where you’ll meet inspiring people, learn about things you may never knew existed, and go home each day feeling like you’ve done something good. We support and respect one another, so everyone — no matter how long you’ve been here — is given room to speak up and share ideas.
Think HQ values inclusion and diversity – it’s the reason we can do the work we do. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
Revenue Accountant
Melbourne
Finance & Operations
City
Melbourne
Department
Finance & Operations
Job Description
We’re looking for a proactive and commercially minded Revenue Accountant to take the lead on agency billings and drive best practice in job financial management across our business.
You’ll be the go-to person for all things related to billing, revenue recognition and job setup within Workbook - our agency’s operating system. You’ll work closely with teams across the agency to promote timely, accurate and efficient financial processes, helping reduce risk and improve profitability.
This role is all about partnership; you’ll be a trusted advisor to account teams, helping them navigate financial systems, build better processes and improve client reporting. It’s perfect for someone who thrives in a fast-paced, collaborative environment and brings strong analytical thinking, attention to detail and excellent communication skills.
About the role
The Revenue Accountant is responsible for building partnerships and trust across all levels of the business, influencing without direct authority. Building credibility through transparent communication and reliable follow-through is vital. This role requires a strong analytical thinker along with excellent interpersonal and communication abilities, enabling smooth collaboration across diverse teams and departments.
The role is critical in educating and promoting best practices in prompt billings, managing and monitoring financial activity on all jobs, and thereby removing the risk of project write-offs to maximise operating margins and cashflows.

ABOUT US

Think HQ is a fully integrated, award-winning positive change agency that does it all. We create communication powered by collaboration, with expertise that spans strategy and creative through to tech, production, multicultural engagement, PR, and events.
Our unique range of services work together seamlessly to deliver brilliant work for our clients. With a team of 100+ specialists that reflects today’s Australia, we know how to make the connections that count. From our Melbourne and Sydney offices, we combine national reach with local insight.
As the only B-Corp certified agency of our size, we take creating positive change seriously - it’s not just a value, but a measurable outcome.

YOU’RE SOMEONE WHO IS:

• Flexible, adaptable and solutions-focused
• Comfortable juggling detail with big-picture thinking
• A natural collaborator and strong communicator
• Demonstrates integrity, decisiveness, and accountability
• Always looking for ways to lift team capability and process efficiency
  Don’t worry if you don’t tick every requirement on this list – our priority is a talented and motivated individual with a positive attitude and who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and personality.
  Think HQ values inclusion and diversity – it’s the reason we can do the work we do. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQ+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
  Extra info

This is a full-time position, however, part-time and flexible work arrangements can be considered. Think HQ is a family-friendly, hybrid workplace. Our in-office days are Monday, Wednesday and Friday. Our Flex days are Tuesday and Thursday.

• Applicants need to have the right to work in Australia.
• You may be required to obtain a National Police check.
• Please include a cover letter so we can understand your experience and motivation for joining Think HQ. Applications without a cover letter won’t be considered.

Be the key point of contact for Agency Billings & Revenue recognition:

• Initiate and oversee the draft invoice workflow, ensuring timely approvals and accurate finalisation
• Maintain clean and accurate client billing data in Workbook to support efficient invoicing
• Continuously review and refine billing processes to improve accuracy and turnaround times
• Drive monthly revenue recognition and financial accuracy
• Lead the monthly revenue recognition process, including job adjustments and reconciliations
• Ensure accurate rate card management in Workbook for budgeting, billing and time-sheeting
• Support financial close processes with timely and accurate revenue reporting
• Partner with account management on job setup and financial tracking
• Set up jobs, budgets, phases and activities in Workbook in line with best practices and client requirements
• Monitor job progress in collaboration with teams, identifying risks early and developing mitigation plans
• Work closely with account managers to ensure accurate cost allocations and timely timesheet submissions

Lead best practice, end-to-end, Job Financial Management:

• Set up job, budget, phase and activity structures, aligned to best practice or specific client reporting requirements in Workbook
• Monitor job tracking, flag budget watchlist jobs early and develop suitable mitigation options
• Upskill key stakeholders on processes and Workbook ‘know how’
• Ensure teams are allocating timesheets to the correct jobs
• Ensure teams are allocating job costs to the correct jobs

Client Reporting and System Optimisation:

With support from the broader Finance & Operations team and external partners ensure Workbook is correctly setup and utilised to produce powerful and accurate Client Reporting, per Client Agreements to secure the below outcomes:

• Timely, accurate and efficient Billings
• Reduced risk of Job writing offs, both internal time and external costs, resulting in increased operating profit margins
• Timely, accurate and efficient Client Reporting, bespoke to client requirements
• Timely, accurate and efficient Client Profitability to aid client remuneration negotiations
• Lifting the Agency’s overall Workbook knowledge and Job Financial Management acumen
• Established, trusted partnerships across all departments of the Agency

About you

• 5+ years’ experience in a billings, revenue or client accountant role, ideally in an integrated agency
• A degree in a relevant field or equivalent experience
• Strong commercial acumen with a focus on improving margins and minimising write-offs
• Solid understanding of business systems and job financial management
• Excellent communication and interpersonal skills; you’re comfortable influencing without authority
• Experience working with diverse clients, including government, corporate and not-for-profits
• A detail-oriented mindset with strong organisational and problem-solving skills
• Confidence using platforms like Workbook (or similar) and collaborating with stakeholders to implement system improvements