We have an exciting opportunity for an experienced and high performing individual to join our friendly and committed Revenues and Benefits service. We are seeking a dynamic, enthusiastic, and confident individual to join a small team in providing vital system support as a single point of contact for users.
We are looking for a candidate with strong knowledge of the Capita One Revenues and Benefits system, Academy, to ensure the effective management, control, and administration of our Revenues and Benefits systems. A solid understanding of revenues and benefits administration and associated working practices is essential.
The ideal candidate will be self-motivated, possess strong problem-solving skills and be able to demonstrate the ability to work under pressure to a high degree of accuracy. You will need to be proactive, confident and a strong team player.

WHAT ROTHER DISTRICT COUNCIL CAN OFFER YOU:

We take pride in offering an excellent employee experience, with benefits including:

• a competitive salary and annual leave entitlement plus statutory holidays
• Membership of the Local Government Pension Scheme
• flexible working arrangements subject to service requirements
• a clear career pathway and continuing professional development opportunities
• a range of staff benefits to help you boost your wellbeing and make your money go further

If you would like an informal discussion regarding this vacancy, please contact Chris Watchman, Revenues and Benefits Manager, telephone: (01424) 787722 or via email: Chris.watchman@rother.gov.uk
The job description and application form are available to download from our website: www.rother.gov.uk/jobs
Any queries and applications should be emailed to: recruitment@rother.gov.uk
Closing date for receipt of applications is Midday Wednesday 2nd April 2025
Interview dates are to be scheduled on Wednesday 9th April.
We welcome applications from all backgrounds and community sectors.
Job Types: Full-time, Permanent
Pay: £40,302.00-£44,936.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• On-site parking
• Work from home

Schedule:

• Monday to Friday

Work Location: Remote
Reference ID: RBISAMAR2

ROLES AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

• Ensuring the effective management, control and administration of the Council’s Computerised Revenues and Benefits systems. Making sure that the systems remain operational, and any down time is minimal.
• Scheduling of batch routines including document production, payments, benefit/cash postings, refunds, integrity checks and system reconciliations
• Initiation of Direct Debit routines including reconciliation with Accountancy
• Undertake year end processing including inputting of parameters, running of main billing, liaising with the Councils print and mailing supplier and other relevant tasks
• Setting up New Users on the system, general maintenance of users, password control and the maintenance of permissions