POSITION SUMMARY:

• Support the finance project lead in revenue and credit card-related initiatives, contributing to automation, system improvements, and process redesigns
• Ensure projects are delivered on time, with clear documentation, strong stakeholder engagement, and measurable outcomes.
• Develop and maintain dashboards, reports, or tracking tools to monitor project metrics and operational KPIs.
• Identify process inefficiencies and system gaps; champion improvements by leveraging data, automation tools (e.g., Power BI, Power Query, Power Automate), and insights from the team.
• Coordinate cross-functional stakeholders (COE, hotel teams, IT, and corporate) to align project goals, timelines, and deliverables.
• Lead and manage a team of Revenue Assurance Supervisors with overall oversight of a team of 25 professionals.
• Provide subject matter expertise and guidance on revenue accounting and credit cards reconciliation processes including daily audits, tax reconciliation, revenue movement.
• Ensure compliance with internal controls, regulatory requirements, and company policies.
• Support change management and knowledge transfer related to new tools, workflows, and standard operating procedures.

REQUIRED QUALIFICATIONS

• Education: University degree in Finance, Accounting, or a related field.
• Experience: minimum of 8 years in finance or shared services, including at least 2 years of experience in a team management or team leadership position.
• Technical Knowledge: a command of PMS, POS and ERP systems (OnQ/OA , Micros, Agilysys and Navision), and data tools (Excel, Power BI, Power Query, Power Automate).
• Fluent English (written and spoken).

PREFERRED QUALIFICATIONS

• Experience in hospitality finance, centralised finance teams, or cross-border operations.
• Exposure to project delivery, transitions, or process centralization in a finance context.

• Project Leadership: Proven ability to manage complex projects from concept to completion, with strong planning, prioritisation, and risk management