Revenue Audit-Gilley's at African Queen Marketing Management (AQMM)

Park City, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Auditing, Reporting, Research, Compliance, Customer Service, Communication, Organizational Skills, Analytical Skills, Detail-Oriented, Computer Literacy, Spreadsheet Skills, Teamwork, Problem Solving, Professionalism, Time Management, Money Handling

Industry

Description

Job Details Job Location: PARK CITY, KS 67147 Travel Percentage: None Job Summary: Accurately audit and report gaming and non-gaming revenue. Essential Job Functions: Audit and report both gaming and non-gaming revenue and operational procedures Research variances, discrepancies and notify management accordingly Responsible for verification of accuracy and reconciliation of previous day’s departmental revenue activities Implement and monitor compliance with all policies and procedures, regulations, and controls of the company Manage all pre-numbered or controlled forms Must be able to deal with high volume customer interactions and be consistently outgoing, upbeat and cheerful Builds guest relations throughout every shift by talking with customers and making them feel welcome, comfortable, and inviting them back Observes all activity within assigned area offering assistance to all guests Observes activity and reports anything that is out of the ordinary Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of management personnel; effort is given to resolve all situations in a manner that maintains positive guest relationships Ensures all guests are kept in play by providing friendly and helpful service at all interactions Utilizes open body language, politely speaks with and assists guests as needed Assists in maintaining a spotless facility by disposing of any cups, glasses or bottles left by guests Maintains monetary and paperwork accuracy and efficiency within department/property standards Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same Empowered to resolve guest disputes quickly and efficiently up to a pre-determined amount. Otherwise, ensuring a manager is notified immediately to resolve the situation. Crosstrain in other departments Other duties as assigned Qualifications Experience and Qualifications: Must be at least 18 years of age or older and have the ability to obtain and retain a KRGC Gaming License. Associate’s degree in accounting business administration or related field, or equivalent combination of education/experience Previous money handling experience preferred Must possess effective communication, organizational, and analytical skills Must be extremely numbers-oriented, detailed, and computer-literate, with superior spreadsheet skills, proficiency in applicable software highly preferred Display professionalism; excellent verbal and written communication skills Professional appearance as outlined in the Gilley’s Team Member Handbook Must be able to work both independently and as a member of a team Available to work required schedule which may include nights, weekends, holidays, and overtime as needed PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Physically mobile with reasonable accommodations Must be able to respond to visual and audible cues Must be able to read, write, speak and understand English Must be able to bend, reach, kneel and grip items Must be able to sit, walk or stand for long periods of time (8-12 hours) Have a sense of urgency and keep up with fast paced business practices Operate in mentally and physically stressful situations Must be able to tolerate areas with secondary smoke, high noise levels, bright lights, and dust Responsibilities and job functions listed herein are not exhaustive and may be supplemented and/or revised by Gilley’s at any time in its sole discretion.

Responsibilities

The role involves auditing and reporting both gaming and non-gaming revenue while ensuring compliance with company policies. The employee will also handle customer interactions and assist in maintaining a clean facility.