Revenue Control Officer at Ecobank Professional

, , Nigeria -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Investigation Skills, Policy Interpretation, Regulation Implementation, Communication Skills, Microsoft Word, Excel, PowerPoint, Database Query Scripting, Analytics Tools Coding, Auditing, Accounting, Banking Operations, Java Programming, Risk Assessment, Risk Remediation

Industry

Financial Services

Description

Key Responsibilities Business and Financial performance * Minimum operational losses emanating from control design and failure, failure to execute controls, performance oversight. * Contribute to business performance through savings/losses prevented/averted/deterred by Revenue Assurance, Fraud monitoring, Information Systems Control Monitoring. * Monitor and analyze revenue streams to ensure accuracy and completeness. * Identify revenue leakage and implement corrective actions. * Support financial planning and forecasting by providing revenue assurance insights. * Ensure compliance with financial policies and regulatory standards. Customer Excellence * Ensure customer billing is accurate and timely to maintain trust and satisfaction. * Address customer complaints related to billing discrepancies and resolve them efficiently. * Work with various the business, product owners, operations and technology teams to improve revenue-related customer interactions. * Drive and surpass expectations on NPS for the department. People management * Foster a culture of accountability and continuous improvement within the team. * Collaborate with cross-functional teams to promote awareness of revenue assurance. * Be a champion of Ecobank RACE – IT core values in the Region. Process, control and operational performance * Develop and maintain controls to monitor revenue-related processes. * Conduct regular control reviews and assessments to ensure operational efficiency. * Implement automation and process improvements to enhance revenue assurance operations * Ensure operational efficiency in revenue recognition and reporting processes. Strategic initiatives * Contribute to the development of long-term revenue assurance strategies. * Participate in cross-functional projects to support business growth and innovation. * Support digital transformation initiatives related to revenue management. * Analyze market trends and regulatory changes to adapt revenue assurance practices. * Participate in the development of new products and services to ensure revenue integrity. Job Profile Education * A Good University degree with a minimum of 2:2 or HND in Computer science or any numeric discipline. Any other discipline with good relevant track record can be considered. * Possession of a relevant advanced degree or professional certificate will be considered an advantage * Preferable - CISA/CISM/CGEIT/CRISK qualification Work Experience * Minimum of 3 years working experience in any assurance function of a commercial Bank and/or Audit Firm, commercial/retail banking experience, some of which must have been spent performing a similar role in a leading commercial bank. Exceptional candidates with a solid track record but fewer years of experience in Banking will also be considered * Minimum of 3 years extensive hands-on experience coding with Data Analysis tool (e.g. ACL Analytics) or Java Programming. * Project Management Experience * Experience in other major Analytics tools or programming environments can be an added or compensating advantage Skills * Analytical and Investigation Skills * Policy and Regulation interpretation and implementation. * Oral and written Communication Skills * Skilled in the use of Microsoft Word, Excel, Power point, Intranet Mailing facility * Good understanding skills in Database query scripting * Good understanding skills in coding with Analytics tools used in the bank for Compliance analytics. * Good understanding of Auditing, Accounting Banking Operations and Application programming skill in Java will be added advantage Knowledge * Working knowledge of the core banking application of the bank * Working knowledge of the major database management systems used in the bank. * Good Knowledge of Risk assessment and risk remediation * Working Knowledge of the working of analytic tools used in the bank. * Knowledge of banking operations, accounting, audit, products & customer segmentation Personalities and attributes * Highly analytical * Attention to details * Positive “can do” attitude * Goal driven and result oriented

Responsibilities

The Revenue Control Officer is responsible for minimizing operational losses through effective control design and performance oversight, while contributing to business performance by preventing or deterring losses via Revenue Assurance and Fraud monitoring. Key duties include monitoring revenue streams for accuracy, identifying leakage, supporting financial planning, and ensuring compliance with financial policies.