MINIMUM REQUIREMENTS:

EDUCATION: Associate’s Degree. ( Bachelor’s Degree preferred .) (TRANSCRIPT REQUIRED)
EXPERIENCE: Two (2) years of directly related work experience in revenue cycle activities. ( Prior experience in a dental business preferred. )
LICENSE/CERTIFICATION PREFERRED: A Registered Dental Assistant (RDA) in the State of Tennessee, with certification in radiology and nitrous oxide monitoring is required.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge and understanding of basic dental terminology and CDT coding.
• Knowledge of accounts receivable and billing procedures.
• Ability to manage multiple priorities and tasks efficiently, effectively, and accurately while demonstrating close attention to detail.
• Ability to communicate professionally with faculty, residents, students, and staff.
• Ability to independently identify, research, and resolve financial discrepancies with an analytical approach.
• Advanced skills with Microsoft Office suite.

• Provides full oversight of monthly statement activities.
• Generates and compiles patient balance reports and audits each account for accuracy and compliance; records corrections and adjustments according to policy.
• Reviews payment history and allocations and makes corrections to ensure proper payment recognition.
• Identifies missing charges and notifies providers of all follow-up required to maintain accurate documentation, charges, or reconciliation needs.
• Provides full oversight of Denture Programs: Communicates qualification criteria to providers and patients; collects, processes, and records eligibility documentation; reconciles balance for eligible procedures with external agencies or internal funding programs.
• Reconciles multiple grant programs monthly and monitor restricted account balance upon utilization of funds; posts journal entries and corresponding payment transactions and adjustments.
• Systematically complies, tracks, processes, and applies all refund issued from the school of dentistry.
• Processes payment transactions between the OMP Lab and outside billing agency and provides monthly collections reporting.
• Manages third-party payment transactions.
• Performs other related duties as assigned