QUALIFICATIONS/REQUIREMENTS:

• 2+ years of Revenue Cycle Management systems analysis, implementation, & administration is required
• 3+ years of experience in the healthcare field is required; experience in Behavioral Health preferred
• Bachelor’s degree in Information systems, Health Information Management, or a healthcare related field is preferred
• Strong analytical and problem-solving skills
• Advanced proficiency in Excel, Word, and PowerPoint, complemented by expertise in tools like Power BI, Tableau, AI, and clearing house
• Ability to work independently and as part of a team
• Strong understanding of CPT and ICD-10 coding regulations and familiarity with major payer guidelines
• Must be self-motivated, organized, and detail-oriented
• Demonstrated ability to develop both internal and external working relationships
• Proven skills in working independently on several projects concurrently

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent critical thinking skills and organizational abilities
• Excellent communication skills: ability to communicate clearly and concisely, verbally and in writing
• Quickly and effectively identify and resolve difficult situations
• Comfortable analyzing information and dealing with complex data
• Attention to detail and accuracy
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Ability to perform several tasks concurrently with ease and professionalism
• Ability to effectively prioritize workload in a fast-paced environment
• Proficiency with Microsoft Office Suite

FULL-TIME BENEFITS INCLUDE:

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan and 10 Paid Holidays annually
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match
  This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.
  Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.
  Northpoint is an Equal Opportunity Employer. Northpoint is an at-will employer. Employment may be terminated at any time by employee or the employer with or without notice

• Develops RCM applications and solutions by investigating processes to understand data and workflows with individual tasks and transactions.
• Participates in Information Systems group projects to support new and installed systems with a particular focus on Lightning Step EMR, Waystar, and other business systems and enterprises.
• Support cross-functional teams during implementations/renewals and develop solutions for plan variations.
• Provide support to team members for escalations and complex configuration requests.
• Provide application support to meet the requirements of assigned user departments, working in conjunction with department system owners and super-users.
• Be a leader on the configuration team by supporting training, process development, peer review, and quality analysis.
• Work closely with the Principal Analyst to ensure a timely response to user requests for software maintenance and enhancement.
• Additional responsibilities include planning, design, testing, documentation, training, implementation, and ongoing support activities; working with functional management and staff to define problems and devise solutions; performing workflow analysis in user areas; quality control; problem and change management.
• Serve as a team member for new systems or enhancements.
• Partner with the EMR Specialist and BI/technology teams to ensure the reporting and analytics infrastructure is stable and high performing.
• Ensures compliance with all Health Insurance Portability and Accountability Act (HIPAA) standards.
• Support financial and billing audit and data requests.
• Maintain confidentiality in accordance with established policies and procedures and standards of care.