Highgate, in Portugal, manages 14 hotel units and is committed to providing excellent service to all customers, at all times. At Highgate, we support an environment of excellence, transparency and intelligence, nurturing our employees to a level of autonomy within the company. Employee growth is our priority, and we provide the tools and opportunities to expand your professional skills and experience.

WANT TO BE PART OF OUR TEAM?

We are looking for a Revenue Manager for Highgate Hotels, in Portugal. This position will be located at our offices in Lisbon.

REQUIREMENTS:

• Bachelor’s Degree or equivalent;
• Minimum of 2 years’ experience in a hotel Revenue Department;
• Knowledge of all industry reports such as STR, Demand 360, OTA Insights, etc.;
• Proficiency in RM softwares and PMS;
• Ability to work quickly in a high-pressure & high stress environment;
• Ability to communicate clearly both verbally and in writing, in portuguese and english;
• Excellent time management skills;
• Exceptional with details and follow up.

• Accurate preparation and distribution of daily, weekly and monthly revenue reports;
• Assist with ensuring all rates are loaded and inventory maintenance is correct;
• Perform audits and maintenance on all systems such as PMS, CRS, RMS and Sales & Catering Systems;
• Must be knowledgeable of all rates, room types, and hotel product;
• Prepare Revenue Management Report information for all related meetings;
• Monitor and analyze the competition daily / weekly through shop reports and the Internet to identify selling strategies and market trends;
• Assist in preparing short and long term forecasts;
• Review and analyze reports such as OTA Insights, STR, Demand 360, and other measurement tools and present revenue opportunities;
• Update MAR’s in Delphi (or other Sales & Catering System) as required under the guidance of the Revenue Managers to ensure optimal use by sales team;
• Analyze local events and activities and project the effect of opportunities they create;
• Prepare 14 Day Forecast for distribution to Management team so proper staffing levels are achieved;
• Conduct Group audit checks (at least monthly) to ensure Sales and Catering System and the Property Maintenance System are in balance;
• Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach;
• Ensure accuracy from the daily Flash Report;
• Be knowledgeable of all special rates and promotions.