Revenue Manager at MidContinent Hospitality

Frisco, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Revenue Management, Yield Management, Microsoft Office Suite, Communication Skills, Interpersonal Skills, Customer Service, Problem Solving, Financial Analysis, Data Analysis, Strategic Planning, Forecasting, Sales Strategy, Market Analysis, Performance Analysis, Team Collaboration, Initiative

Industry

Hospitality

Description

Description Job Summary The role of the Revenue Manager is to identify and maximize all potential revenue opportunities for assigned hotels. This includes the analysis of revenue potential generated by the transient and group market segments as well as the mix of market segmentation within transient and group. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Essential Job Functions: Approach all encounters with guests and employees in a friendly service-oriented manner. Maintain regular attendance in compliance with Mid-Continent standards as required by scheduling. Always comply with Mid-Continent standards and regulations to encourage safe and efficient operations. Comply with certification requirements as applicable for the position to include Revenue Management certification by brands. The ability to be able to sell strategic decisions to gain optimal business mix. Ability to manage upward with good debate and consensus skills with objectivity. Self-directed and motivated. Complete Analyze and Report on Future Demand Strategy Analysis (FDSA). Establish and communicate sales strategy for day week month and rolling 12 months. Make Yield Management decisions and update CRS/GDS/PMS inventory directly through the systems. Communicate any strategy changes or update any calendars for the sales team to use. Review the Central Reservation System (CRS) Daily Wrap Up Denials Call conversion reports. View Availability Calendar and Allotment Calendar. Analyze prior night successes: Did the hotel sell out? Were the right decisions made for overselling? Manage and communicate group cut-off dates. Verify pick up to actual block cutoff date and whether or not you should extend etc. Discuss making any changes necessary to the system. Monitor the status of the hotel throughout the day. Adjust any inventory controls that need to be modified through CRS/GDS/PMS and communicate to the strategy team. This must occur at a minimum of twice a day with more frequent monitoring for high demand/revenue time frames. Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting restrictions and selling approach. As necessary complete any rate changes through CRS/GDS. Work with the hotel team to forecast accurately as well as projecting future transient demand. Work with the hotel team in analyzing actual performance vs. potential to identify future revenue opportunities. Review actual performance versus Potential performance. Update the following persons of the successes/shortfalls: General Manager, Director of Sales & Marketing. Facilitate weekly sales strategy meetings following the established agenda. Complete a recap of the Strategy Meeting putting into place items/actions discussed. Forward the recap of Strategy Meeting notes via email to the Regional Director of Revenue Management (RDRM). Update Analyze and Report on FDSA for rolling 12 months. Analyze the Star Report. For hotels that have a 3-month Revenue Market share, decline provides updates on strategy calls. Review Hotel Effectiveness reports for trends booking windows and sources of business as well as rates compared to the competition. Review volume account production with Directors. Facilitate monthly sales strategy meetings with the General Manager and Reservations Manager to discuss trends, review prior month's information and determine upcoming events and future strategies. Perform other duties as requested by management. Requirements Required Skills/Abilities: Proficient with Microsoft Office Suite or related software. Capable of creating word documents, working charts and spreadsheets. Understanding of general hotel operations and the philosophy of yield management. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjusting or modifying to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work after normal business hours and on weekends. Education and Experience: · Bachelor’s degree, preferably in hotel management, business administration, or related field, required. · Five or more years of experience in the hotel industry required; managerial experience preferred. Physical Requirements: · Prolonged periods sitting at a desk and working on a computer. · Must be able to lift up to 15 pounds at times.

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Responsibilities

The Revenue Manager is responsible for identifying and maximizing revenue opportunities for assigned hotels through analysis of market segments. This includes making yield management decisions, communicating strategies, and collaborating with hotel teams to forecast demand and analyze performance.