Job Description
Revenue Officer
Req ID: 3321
Posting Start Date: 11/04/2025
Advertisement End Date: 02/05/2025
Work Location: The RMH Elizabeth Street
The Royal Melbourne Hospital is one of Australia’s leading public healthcare organisations. Join the Revenue Services team as a Revenue Officer. Build a career. Make a difference. We are looking for a passionate and dedicated individual to join our team.
Job Description:

ROYAL MELBOURNE HOSPITAL

• Permanent, Full Time (1 EFT) Ongoing
• Grade 2 (HS2) + Super + Salary Packaging + Annual Increment
• 5 Weeks Annual Leave, Novated Leasing Options, ADO’s & WFH flexibility
  We’re seeking a dedicated and results-oriented Revenue Officer to join our dynamic team. In this role, you’ll play a crucial part in ensuring the smooth operation of our revenue cycle by raising and collecting patient fees.

INTERESTED IN APPLYING?

If this opportunity resonates with you and you have the experience and qualifications we’re looking for, we encourage you to apply without delay. We’re reviewing applications and scheduling interviews immediately. Advertising may cease prior to the closing date. Advertising may cease prior to the closing date. For a confidential discussion or more information, please reach out using the contact details above.
All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.
Please note: This position is for applicants only. We do not accept applications from recruitment agencies or third-party representatives.
The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.

Reporting to the Operations Manager - Revenue Services, the Revenue Officer is responsible for raising all patient accounts with a focus on private and compensable patients. Your day to day will include:

• Accurately generating and collecting patient accounts
• Managing aged trial balances and rejections
• Collaborating with internal and external stakeholders
• Implementing effective strategies to support revenue growth and maximise debtor recovery for RMH
• Providing exceptional customer service to patients and staff
• Participating in continuous improvement projects and playing a role in automation developments as a billing subject matter expert