Revenue Operations Associate at Third Way Health

Medellín, Antioquia, Colombia -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce Administration, Revenue Tracking, Forecasting Support, Dashboard Creation, System Ownership, Automation, Data Accuracy, CRM Discipline, SDLC, Excel Modeling, Google Sheets Modeling, Process Improvement, Change Management, Tool Implementation, Pipeline Management, Marketing Attribution

Industry

Hospitals and Health Care

Description

The role: The Revenue Operations Associate sits at the intersection of Sales, Marketing, Finance, and Leadership. You will serve as the operational backbone of our revenue organization — owning Salesforce administration, revenue tracking, dashboards, forecasting support, and tool implementation. This is a builder role. We are not looking for someone to simply maintain systems — we are looking for someone to improve them. Core responsibilities: Salesforce Administration & System Ownership Administer Salesforce (user management, permissions, fields, validation rules, workflows, automation) Translate operational processes into structured Salesforce configurations Maintain opportunity stages, forecasting logic, and pipeline tracking fields Build custom objects, automation flows, and reporting enhancements Ensure data accuracy and CRM discipline across the sales team, including development and testing of changes in sandbox environments prior to production deployment Revenue Tracking & Contract Logging Own accurate logging of: New contracts Expansions Pilots Renewals Ensure Salesforce aligns with signed agreements and ARR/MRR calculations Partner with Finance to ensure consistency between CRM and financial reporting Maintain accurate revenue records used in leadership reporting Dashboards & Reporting Build and maintain: Pipeline dashboards Sales performance dashboards Forecast reports Marketing attribution dashboards Support weekly revenue meetings with accurate data Track key metrics such as: MQLs and SQLs Win rates Sales cycle length Forecast accuracy Expansion performance Forecasting & Revenue Performance Support Assist VP Sales / CRO in maintaining forecast models Track forecast vs. actual performance Identify pipeline gaps and performance trends Support quarterly and annual revenue planning processes Sales Compensation & Incentive Tracking Track quota attainment and performance metrics Support commission calculations and reporting Maintain clean records tied to compensation plans Ensure transparency and accuracy in incentive tracking Marketing Attribution & Funnel Analysis Track MQL → SQL → Closed Won conversion rates Ensure accurate lead source tracking in Salesforce Build campaign ROI reporting dashboards Support marketing team with data to improve inbound performance Revenue Tool Stack Optimization Evaluate revenue tools (CRM integrations, prospecting tools, call tracking, automation platforms, etc.) Test new tools and run structured pilots Provide recommendations including ROI and implementation effort Own implementation and rollout of new systems Maintain integrations across systems Change Management & Technical Deployment Follow structured change control processes for all configuration changes Coordinate releases with product engineering team to ensure alignment Implement rollback procedures when necessary Manage environment refresh schedules and data synchronization Ensure all changes are tested thoroughly before production deployment Process Documentation & Improvement Identify manual tasks that can be automated Improve operational efficiency across revenue teams General Operational Support Support logistics for conferences and marketing events Maintain organized Google Drive structures for revenue documentation Assist with operational coordination as needed Support light office operational tasks What Success Looks Like (12 Months In): Salesforce is clean and structured Forecast accuracy improves significantly Revenue reporting is reliable and board-ready Sales compensation tracking is accurate and timely Marketing attribution clearly shows ROI Tool stack is streamlined and integrated Salesforce changes follow documented SDLC practices with zero unplanned production incidents Leadership can answer revenue questions in minutes Qualifications: 2–5 years in Revenue Operations, Sales Operations, CRM Administration, or similar role Salesforce Administrator experience required (Certification preferred), with demonstrated experience with Salesforce SDLC (e.g., Gearset, Copado) Strong Excel / Google Sheets modeling skills Experience building dashboards and automation Strong process and systems thinking High attention to detail Excellent English communication skills (written and verbal) Experience supporting SaaS or high-growth companies preferredx

Responsibilities

This role serves as the operational backbone for the revenue organization, focusing on Salesforce administration, revenue tracking, dashboard creation, and forecasting support. Core duties involve owning system configurations, maintaining data accuracy, and building custom automation and reporting enhancements within Salesforce.