Revenue Operations & CRM Manager at Shuttlerock Sdn Bhd

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Revenue Operations, Sales Operations, CRM Ownership, Forecasting, Pipeline Visibility, Commission Execution, HubSpot, Reporting, Data Governance, Workflow Optimization, Performance Tracking, Stakeholder Management

Industry

technology;Information and Media

Description

Revenue Operations & CRM Manager New York, NY (Hybrid) About Shuttlerock Shuttlerock is a global creative technology company helping the world’s leading brands create and scale high-performing digital content. We operate at the intersection of creativity, performance, and proprietary technology - partnering with brands, agencies, and platforms to deliver platform-native creative at scale. As we accelerate growth across North America and Europe, we are strengthening the operational backbone that enables predictable, high-quality revenue performance. The Opportunity We’re hiring a Revenue Operations & CRM Manager to own and optimize the systems, processes, and reporting that power our global growth engine. This is a high-impact individual contributor role responsible for CRM ownership, forecasting discipline, pipeline visibility, and commission execution. You will work closely with Sales, Partnerships, Marketing, and Finance to ensure our commercial infrastructure is accurate, scalable, and trusted. This role is central to improving forecast credibility, reducing surprises, and building a trusted single source of truth for revenue performance. What You’ll Own Revenue Operations & Forecasting - Maintain pipeline structure and stage methodology - Run weekly and monthly forecast cadence - Improve forecast visibility and accuracy - Track performance vs targets and flag risk early CRM Ownership (HubSpot) - Own and optimize our global HubSpot environment - Design account hierarchies and opportunity structures - Strengthen partner attribution and influence tracking - Drive governance, workflows, and adoption across teams Commissions & Commercial Discipline - Execute and maintain commission processes in line with approved plans - Validate deal data with Growth and Finance - Improve clarity and consistency in incentive processes Reporting & Insights - Own revenue, pipeline, and conversion reporting - Support executive and board-level reporting - Translate dashboards into practical commercial insight What We’re Looking For - 4–7 years in Revenue Operations, Sales Operations, or GTM Operations - Strong hands-on HubSpot ownership experience - Experience supporting revenue teams in a growing organisation - Comfortable with forecasting, reporting, and commission mechanics - Highly structured and detail-oriented - Confident working with senior Sales and Finance stakeholders This role is ideal for someone who enjoys building clarity, discipline, and operational strength within scaling revenue teams.

Responsibilities

This role is responsible for owning and optimizing the systems, processes, and reporting that drive global growth, focusing on CRM ownership, forecasting discipline, pipeline visibility, and commission execution. The manager will collaborate with Sales, Partnerships, Marketing, and Finance to ensure the commercial infrastructure is accurate and scalable.