Revenue Operations Enablement Manager at Justt

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Mar, 26

Salary

0.0

Posted On

21 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Revenue Enablement, Sales Enablement, Sales Operations, Sales Management, Customer Success, B2B SaaS, Training, Process Optimization, Coaching, Project Management, Documentation, Deal Structure, Sales Methodologies, Content Development, Cross-Functional Collaboration, Performance Measurement

Industry

Financial Services

Description

Justt is a leader in the chargeback automation industry, providing hands-free, AI-driven solutions that help merchants reclaim revenue with accuracy and speed. Our mission is to remove friction from the payment dispute ecosystem so businesses can stay focused on what truly matters: growth. We're a forward-thinking, high-velocity company that values accountability, creative problem-solving, and operational excellence. You will play a critical role in scaling our GTM engine as we scale to $100M+ ARR. This is a highly cross-functional, hands-on role where you will build enablement programs, optimize sales and CS processes, and ensure our customer-facing teams have the training, content, and workflows they need to execute with excellence. You'll partner closely with Sales, CS, Marketing, Finance, and Product to translate strategy into high-quality execution. Key Responsibilities Enablement & Training Design and deliver comprehensive onboarding programs for Sales (AEs), BDRs, Sales Engineers, and CS teams Build structured 30-60-90 day ramp plans with clear milestones and role-specific assessments Develop and deliver ongoing training: discovery, demo, objection handling, negotiation, prospecting, technical enablement Create enablement content: playbooks, call scripts, process documentation, training videos Build certification programs for key competencies and sales/CS methodologies (MEDDIC, etc.) Facilitate skills workshops, role-playing exercises, and coaching sessions Partner with Product on feature release training and demo best practices Coach managers on how to develop and reinforce skills with their teams Build and maintain centralized enablement library organized by role and use case Process Optimization & Scalability Document and standardize processes across the customer lifecycle: prospecting → close → handoff → renewal Identify bottlenecks and inefficiencies in sales and customer workflows; lead improvement initiatives Design scalable, repeatable processes that support a high-growth environment Build role-specific playbooks for common scenarios with talk tracks and templates Partner with Revenue Operations on process implementation in systems (Salesforce, Gong) Ensure all GTM processes map tightly to company OKRs and KPIs Drive adoption of methodologies and processes—not just documentation Deal & Performance Support Provide coaching and support on strategic deals: deal strategy, qualification, objection handling Conduct regular deal reviews with reps and managers Analyze won/lost deals to identify patterns and improve approach Shadow calls and meetings, provide feedback Work closely with CS team on renewal strategies and expansion plays Support deal desk activities and deal structure guidance Cross-Functional Collaboration & Rhythms Partner with Marketing on campaign enablement, messaging training, and content distribution Collaborate with Revenue Operations on tool rollouts, reporting, and process automation Work with Product on launch readiness and customer feedback loops Support cadence building: QBRs, pipeline calls, team training sessions, and GTM rhythms Align enablement roadmap with GTM strategy and CRO priorities Present enablement metrics and impact to senior leadership Program Management & Measurement Build enablement calendar and communication cadence Track enablement effectiveness: time-to-productivity, certification completion, win rates, ramp metrics Measure correlation between training and performance outcomes Continuously iterate programs based on feedback and data Manage external trainers and consultants Requirements 5-7+ years in Revenue Enablement, Sales Enablement, Sales Operations, or Sales/CS Management in B2B SaaS Proven track record building enablement programs across multiple GTM functions (AEs, BDRs, SEs, CSMs) Experience supporting or scaling a startup toward $100M+ ARR Strong understanding of full customer lifecycle from prospecting through renewal/expansion Experience with sales and CS methodologies (MEDDIC, SPIN, Challenger, Customer Success frameworks) Excellent presentation and facilitation skills—you can train and engage audiences Strong content development skills for training materials and playbooks Experience documenting and standardizing sales and CS processes Deal desk experience and understanding of deal structure/negotiations Familiarity with SaaS GTM tools: Salesforce, HubSpot, Apollo, Gong, Outreach/SalesLoft Strong business acumen and ability to partner across Sales, CS, Marketing, Finance, and Product Excellent project management skills with ability to manage competing priorities Ability to create high-quality documentation and communicate clearly across technical and non-technical groups Self-starter who can build programs with limited direction Comfortable working across timezones with overlap for Israel/EMEA teams Preferred: Background in sales, BDR, CS, or SE role (you've been in the seat before) Experience at high-growth B2B SaaS companies post-Series C Experience enabling technical or complex products

Responsibilities

The Revenue Operations Enablement Manager will design and deliver enablement programs, optimize sales and customer success processes, and ensure that customer-facing teams have the necessary training and resources. This role involves cross-functional collaboration to translate strategy into effective execution.