Revenue Operations Lead at Proton

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Revenue Operations, Sales Operations, CRM Management, Data Management, Forecasting, Pipeline Management, Automation, Sales Enablement, Collaboration, Analytical Thinking, Problem Solving, Communication, Stakeholder Management, KPI Dashboards, Funnel Analytics, Process Optimization

Industry

technology;Information and Internet

Description

Join Proton and build a better internet where privacy is the default At Proton, we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014, founded by a team of scientists from CERN, we have dedicated ourselves to providing free and open-source technology to millions worldwide, ensuring access to privacy, security, and freedom online. Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive, and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Tech’s invasive practices, and defeat censorship. Our work impacts hundreds of millions of lives, from activists on the front lines defending freedom to leaders in governments protecting sensitive information. In some cases, Proton’s services have even been instrumental in saving lives by enabling secure and private communications in high-risk situations. Proton today supports over 100 million user accounts with a growing team of over 500 people from over 50 different countries, from the world's top companies and universities. We value intelligence, learning potential, and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online. We believe smaller teams of exceptional talent will always prevail over larger teams with lower talent density. Proton has become profitable and reached scale without relying upon VC funding, largely due to superior talent that allows us to do things faster, more creatively, and more efficiently. We have a global mindset and big ambitions but remain a start-up at heart. We value empowerment and flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our social media pages to learn more about us: Twitter, Reddit, Instagram. About the role The Revenue Operations Lead will design and implement the operational infrastructure for Proton’s growing B2B sales and customer success teams. This is a hands-on builder role — ideal for someone who thrives on turning data into clarity, processes into efficiency, and tools into productivity. You’ll act as a technical RevOps builder, using tools like HubSpot, Clay, Apollo, and Zapier to automate workflows, enrich data, and improve visibility — helping Sales focus on selling, not spreadsheets. This role is foundational to Proton’s next growth chapter, ensuring the revenue engine runs predictably, transparently, and efficiently across geographies and teams. Key responsibilities Build the Revenue Operations Function – Establish RevOps processes, reporting frameworks, and systems from the ground up. Define and implement KPIs across the B2B funnel — from lead generation to retention and expansion. CRM and Data Management – Own Proton’s HubSpot instance: pipeline structure, field definitions, automation rules, and data hygiene. Build dashboards for executives, managers, and reps to track performance and productivity. Forecasting and Pipeline Management – Develop forecasting frameworks for monthly, quarterly, and annual revenue cycles. Partner with Sales and Finance to ensure alignment on pipeline accuracy and revenue tracking. Tooling, Automation & Technical Enablement – Use modern GTM tools (HubSpot, Clay, Apollo, LinkedIn Sales Navigator, Zapier/Make) to automate lead routing, enrichment, and reporting. Create workflows that improve data accuracy and SDR efficiency without relying on engineering support. Evaluate and implement new tools to support B2B scale — always ensuring privacy compliance. Process & Sales Enablement – Standardize lead qualification (MQL/SQL), deal stages, and handoff points between SDR, AE, and CS teams. Document and continuously optimize sales processes for efficiency and consistency. Cross-Functional Collaboration – Partner with Marketing on lead flow, attribution, and campaign ROI tracking. Collaborate with Product and Finance to align pricing, renewals, and revenue recognition processes. Your profile Experience and Expertise: 4–6 years in Sales Operations, RevOps, or GTM Analytics within a B2B SaaS or technology business. Strong proficiency in HubSpot CRM; Salesforce knowledge is a plus. Experience managing pipeline, forecasting, and performance reporting for SMB or mid-market sales motions. Familiarity with tools like Clay, Apollo, Zapier, or Make to automate and scale GTM processes. Understanding of both inbound and outbound sales funnels and how to measure their performance. Mindset and Traits: Hands-on builder who enjoys creating clarity and structure from ambiguity. Analytical thinker who connects data to commercial impact. Curious problem-solver who embraces technology and automation. Collaborative and comfortable working across Sales, Marketing, Product, and Finance. Mission-driven, passionate about privacy and Proton’s values. Key competencies Hard Skills: CRM Design and Administration (HubSpot) Funnel Analytics & Forecasting Tooling & Automation (HubSpot, Clay, Apollo, Zapier/Make) Revenue Reporting and KPI Dashboards Sales Process Design Soft Skills: Strong communication and stakeholder management Analytical and systems-oriented Bias for action; autonomous and accountable Comfortable working in a fast-changing, global organization What we offer Office First: Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office. Technology: We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals. Food: Lunch and snacks are provided by Proton every day at our offices. Transport: We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location. Stock Options: At Proton, we are all owners of the company and you get stock options when you join us. Flexible Working: You can define your own working hours as long as it works with team meetings. Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning. Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs. Work that Matters: Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. To this day, Proton’s only source of revenue is user subscriptions. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Read more about our impact here. Check our social media to learn more about Proton: LinkedIn ,Reddit ,X, YouTube Our Commitment to Diversity and Inclusion At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected. If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know. Candidate Privacy Notice When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills. If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch. Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton. To learn more about our privacy policy, please visit our privacy policy page. #LinkedIn-Onsite

Responsibilities

The Revenue Operations Lead will design and implement the operational infrastructure for Proton’s B2B sales and customer success teams. This role involves building RevOps processes, managing CRM data, and collaborating cross-functionally to ensure efficient revenue operations.