Revenue Operations Manager at AppDirect

Calgary, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Revenue Operations, Sales Operations, CRM Systems, HubSpot, Salesforce, NetSuite, Data Governance, Automation, Quote-to-cash, Process Improvement, Financial Modeling, Data Analysis, Cross-functional Collaboration, Operational Risk Management, Reporting, ASC 606

Industry

IT Services and IT Consulting

Description

About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About You You are a highly analytical, organized, and process-oriented operations professional who thrives in fast-moving environments. You enjoy building structure where none yet exists and have a knack for turning ambiguity into scalable, repeatable processes. You think strategically while also rolling up your sleeves to drive execution. You're energized by cross-functional collaboration and have a passion for optimizing the systems and workflows that power revenue growth. This role is based in our Canada office and supports a global organization, requiring collaboration across teams in North America. What You'll Do and How You'll Have an Impact Serve as a power user and key finance stakeholder for CRM systems (Hubspots or SFDC) and revenue operations workflows, including configuration, automation, data governance, and ERP integrations (e.g., NetSuite); Design, document, and continuously improve revenue operations processes and standards to support a scalable, global revenue function; Drive cross-functional alignment by partnering with Sales Operations, Legal, Finance, and Product on quote-to-cash workflows, bookings accuracy, and pricing updates; Identify operational risks, develop performance measurement frameworks, and build models to evaluate workflow effectiveness; Analyze data and deliver reporting that enhances visibility into operational performance and key revenue drivers; Standardize dashboards, reporting, and tracking to support leadership decision-making; Perform other duties as assigned. What We're Looking For 6+ years of experience in sales operations, business operations, revenue operations, or a related field, with a track record of driving process improvements in complex or high-growth environments; Proficiency in CRM workflow auditing and friction or bottleneck identification; Experience in HubSpot or SFDC is highly desirable; Ability to identify operational risks, design process measurement frameworks, and model workflow and workforce efficiency; Bachelor's degree or equivalent experience in finance, operations, or a related field; Basic understanding of revenue recognition standards (ASC 606) is a plus. At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice #LI-Hybrid

Responsibilities

The Revenue Operations Manager will manage CRM systems, revenue workflows, and ERP integrations while driving cross-functional alignment across sales, finance, and legal teams. They are responsible for designing scalable processes, analyzing operational data, and providing reporting to support leadership decision-making.