Revenue Operations Specialist at AmaWaterways, LLC

Calabasas, California, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

33.66

Posted On

04 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Revenue operations, Quality control, Data analysis, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Reservation systems, Inventory management, Problem-solving, Communication, Organizational skills, Database management, Project management, Administrative support, Attention to detail

Industry

Travel Arrangements

Description

At AmaWaterways, we believe meaningful careers begin with purpose, passion and a shared commitment to delivering unforgettable experiences. For those who value curiosity, connection and personal enrichment, AmaWaterways offers the opportunity to help craft meaningful river journeys that invite travelers to follow their own current. Built on a foundation of heartfelt hospitality, we treat our guests—and each other—with genuine care, warmth and respect. AmaWaterways fosters a collaborative environment both onboard our ships and across our global network of offices, where team members grow together, support one another and take pride in upholding the high standards and thoughtful service our company is known for. We invite talented, motivated professionals to explore our career opportunities and begin their journey with AmaWaterways today. SUMMARY: The Revenue Operations Specialist plays a critical role within the Revenue Operations team. This position is responsible for ensuring the accuracy of promotions, quality control of system builds, and maintenance of promo tools and files, while working closely with the team to ensure promotions are executed across all channels with accuracy and consistency. DUTIES AND RESPONSIBILITIES: * Conducts quality control (QC) of promo builds and test bookings in reservations system to ensure offers, terms, and eligible sailings are accurate. * QC’s dynamic price adjustments and verify consistency across systems and channels. * Reviews promo builds and submits new offers or changes to IT-Data to ensure proper setup in systems. * Assists launching of new products by ensuring accurate implementation of pricing, promotions, and terms. * Reviews the website to confirm offers and pricing are displayed correctly; submits tickets to appropriate teams to resolve discrepancies. * Supports maintenance of the Promo Master with accurate inventory, pricing, and offers. * Maintains promo-related Excel files and tools for business units, ensuring details are up to date. * Monitors the Revenue Management inbox and respond to promo-related inquiries via the appropriate communication channels. * Provides day-to-day administrative support to ensure smooth execution of promotions and revenue operations processes. * Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: * This job has no supervisory responsibilities. QUALIFICATIONS: * Bachelor's Degree (BA) from four-year college or university, or 3+ years of related experience and/or training, or equivalent combination of education and experience. * Computer skills required: Inventory Software; Microsoft Office Suite; Project Management Software, Database Software, Internet Software, Spreadsheet Software, Word Processing Software, Electronic Mail Software, Presentation Software, Reservation Software, Phone Software * Other skills required: * Detail-oriented with strong organizational skills. * Proficient in Microsoft Excel, PowerPoint, and Outlook. * Ability to manage multiple tasks in a fast-paced environment. * Experience working with reservation systems or similar platforms. * Strong problem-solving and analytical skills. * Clear written and verbal communication. * Curious and eager to learn business processes and results. COMPETENCIES: Judgment & Problem Solving - Makes timely, well‑reasoned decisions; evaluates risks and alternatives; engages the right stakeholders to drive informed outcomes. Strategic Thinking - Anticipates trends and opportunities; adapts strategies as conditions change; balances near‑term execution with long‑term growth. Collaboration & Teamwork - Partners effectively across teams and functions; values diverse viewpoints; build trust; advances shared goals and collective success. Communication - Communicates clearly and thoughtfully; adapts messaging; listens actively; presents ideas with confidence and purpose. PHYSICAL DEMANDS AND WORK ENVIRONMENT: * Occasionally required to stand * Occasionally required to walk * Continually required to sit * Continually required to utilize hand and finger dexterity * While performing the duties of this job, the noise level in the work environment is usually moderate * The employee must occasionally lift and/or move up to 10 pounds

Responsibilities

The Revenue Operations Specialist is responsible for ensuring the accuracy of promotions, performing quality control on system builds, and maintaining promo tools. They also provide administrative support to the Revenue Management team and ensure consistent execution of pricing across all channels.