Revenue Optimization Specialist at Onyx CenterSource

Makati, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

English, Communication, Presentation Skills, Excel, Data Analysis, Troubleshooting, Computer Skills, Telephone Skills, Hospitality Industry Knowledge, Teamwork, Problem Solving, Customer Focus, Decision Making, Project Management, Data Entry, Accounting

Industry

IT Services and IT Consulting

Description

Overview The Revenue Optimization Specialist is responsible for assigned chasing activities/tasks. This role has accountability to the Manager of Revenue Optimization and maintains close working relationships with Client Support teams and other Onyx stakeholders. The Revenue Optimization Specialist is expected to perform all assigned activities are accomplished per SOP and expectations. Location LOCATION Manila Scope NORAM/EMEA Education Minimum required: High School Degree Preferred: College Degree Span of Control: Reports to: Manager of Revenue Optimization Roles/ Responsibilities Perform all account maintenance functions accurately and double check completed work for accuracy. Handle all manual tasks related to Revenue Optimization on their respective tools and deliver according to set timelines/KPIs. Generate and deliver client reports based on defined needs and schedules. Improve the quality of the data base (legal details, banking information, etc.). Identify application system issues and open tickets to the appropriate stakeholders. Liaise with internal departments for resolving service problems, proactively identifying possibilities for automation and efficiencies. Perform all accounting tasks such as, but not limited to matching payments from hotels, from Onyx, ensuring funds are matched before monthly/weekly payments to clients. Alerting and escalating irregularities in any area of production. Proactively identify activities to improve performance of clients. Provide quality deliverables and provide accurate status reports for management review. Qualifications Minimum required: Fluent in English Communication and Presentation Skills Proficiency in use of Excel Able to prioritize. Understanding systems process flows, data flow, file specification and ability to troubleshoot Preferred: Excellent computer skills in Microsoft Windows Excellent Telephone/Call Skills Good understanding of the hospitality industry Teamwork/Leadership/interpersonal Skills: Team Player Results Oriented Problem Solving/Analysis Customer/Client focus Decision Making Project Management Communication Skills Able to Prioritize Organizational Interlocks This position will work closely with internal stakeholders Physical Demands/ Travel required Work associated with this position is sedentary in nature and performed indoors at a desk either remotely or in an office setting. Travel for this position is less than 10%. This position is hybrid in office and remote.

Responsibilities

The Revenue Optimization Specialist manages account maintenance, manual revenue tasks, and client reporting while ensuring data accuracy. They also liaise with internal departments to resolve service issues and perform accounting tasks such as matching hotel payments.