Revenue Protection Smart Meter Engineer
Job Title: Field Recovery Engineer
Location: Newcastle/ Gateshead
Salary: £39,024 plus Bonus scheme
Hours: 40 hours per week
Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.
Are you an experienced Dual Fuel Smart Meter Engineer?
Do you want to work directly for Utilita?
We have a great opportunity for you to join our award-winning Field Services team.

ABOUT US

Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet.
Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation.
Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.
Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

As a Field Recovery Engineer, you will attend both domestic and commercial properties on behalf of the Revenue Protection team to assist with the retrieval of outstanding customer debt.

Day to day you will:

• discuss resolutions with customers at pre-warrant and warrant sites.
• provide options and install the appropriate meters where required

Who are we looking for? You will need to hold an CMA1/ CCN1 or equivalent, MET1, MOCOPA (single phase, single off multi, multi rate), along with previous experience as a Smart Meter Engineer. 3-Phase and Medium pressure qualifications would be desirable but would not be essential.
You will thrive working as part of a team; therefore, a strong level of communication is key. The successful applicant would need to be flexible with the day-to-day requirements and show resilience, as in this role, no two days are the same.
Your role will involve having access to our customer’s homes some, so you’ll need to go through some enhanced security vetting.
Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.