Revenue Resolution Coordinator at Mister Sparky of Mid America

Lowell, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

26.5

Posted On

08 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Receivable, Dispute Resolution, Regulatory Compliance, Risk Mitigation, Lien Process Management, Refund Auditing, Ledger Reconciliation, Month-End Closing, Process Improvement, Communication, Interpersonal Skills, Organizational Skills, Attention To Detail, Teamwork, CRM Systems, ERP Systems

Industry

Consumer Services

Description

Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Company Overview Our multi-entity, nationwide, trades group is seeking a dedicated Accounts Receivable Specialist to join our Accounting Department. This role offers a unique opportunity to work closely with our Customer Finance Department, contributing significantly to our financial operations and customer satisfaction. Position Summary The Revenue Resolution Coordinator manages the accounts receivable lifecycle with a focus on dispute resolution, regulatory compliance, and risk mitigation. This role is responsible for investigating complex payment discrepancies, managing the legal lien process, and drafting formal responses to inquiries from the Attorney General (AG) and the Better Business Bureau (BBB). Additionally, the Coordinator audits customer refund eligibility and reconciles ledgers to ensure financial accuracy and seamless month-end closing. Key Responsibilities Investigate and resolve open invoices, customer chargebacks, and finance providers in a timely and efficient manner. Investigate and draft formal responses to written complaints from the Attorney General (AG), Better Business Bureau (BBB), and other regulatory bodies. Audit and approve customer refund requests and verify documentation before transitioning to the Accounts Payable Specialist. Manage the lien process, including filing, tracking, and releasing liens as required. Collaborate closely with the Accounting Department to ensure the seamless processing of past-due projects. Reconcile accounts receivable ledgers to ensure accuracy and completeness. Communicate effectively with customers or co-workers regarding outstanding invoices and payment issues. Assist with month-end and year-end closing processes related to accounts receivable. Identify and implement process improvements to enhance efficiency and accuracy in accounts receivable operations. Perform other accounting duties as assigned. Qualifications Proven experience in accounts receivable, preferably within a multi-entity organization. Strong understanding of accounting principles and practices. Experience with CRM and ERP systems. Demonstrated ability to investigate and resolve discrepancies. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite, especially Excel. Education An associate's or Bachelor's degree in Accounting, Finance, or a related field is preferred. Benefits We offer a competitive salary and benefits package, including health, dental, and vision insurance, a 401(k) plan, and paid time off. We are committed to fostering a supportive and collaborative work environment where our employees can thrive. How to Apply Interested candidates are invited to submit their resume and cover letter to Person at File by Date. Please include "Accounts Receivable Specialist Application" in the subject line.

Responsibilities

The Revenue Resolution Coordinator manages the accounts receivable lifecycle, focusing on resolving payment discrepancies, handling regulatory inquiries from bodies like the Attorney General and BBB, and managing the legal lien process. This role also involves auditing customer refunds and reconciling ledgers to ensure financial accuracy during month-end closing.