POSTING DATE

08/15/2025
2476 Swedesford RdSTE 150, Malvern, Pennsylvania, 19355-1456, United States of America
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply.
Our people make all the difference in our success.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Understand and leverage internal Registration business processes, policies and procedures.
• Utilize the ONEReg audit tool to conduct thorough audits of teammates’ work to ensure accuracy and adherence to processes.
• Execute coaching and feedback sessions with teammates to support professional growth and improve performance.
• Provide timely and accurate detailed results reporting to Teammates and Leadership.
• Maintain accurate detailed record of audits and coaching sessions.
• Identify trends and guide development of targeted workshops to improve department accuracy and efficiencies.
• Coordinate BDP updates and develop new processes based on team opportunities or industry changes.
• Foster an environment of continuous improvement, encouraging best practices and proactive problem-solving.
• Adapts to differences in communication and learning styles.
• Seeks to understand and applies new or complex concepts.
• Work effectively within a team, facilitate positive interactions, and assist teammates in achieving department accuracy metrics.
• Practice active listening skills, be receptive to feedback from peers and leadership.
• Ad hoc support on research or special projects as needed.