Revenue Systems Administrator at VANTACA

Wilmington, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HubSpot, Technical Support, Data Quality, User Training, Process Optimization, Documentation, Troubleshooting, System Maintenance, Revenue Operations, Communication, Detail-Oriented, Organizational Skills, Time Management, Continuous Learning, Sales CRM, Technical Integrations

Industry

Software Development

Description

Description Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company – we're building the category-defining platform that will transform how an entire industry operates. Here's the reality of our trajectory: Growing 100% year-over-year Our AI product (HOAi) went from $0 to millions in months Backed by Cove Hill Partners and JMI Private Equity 6M+ doors on our platform, displacing legacy systems We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here. Overview This role supports the administration, configuration, and optimization of revenue systems and platforms (primarily HubSpot) by assisting with business problem analysis and implementing automated solutions. Working under the guidance of senior team members, this position focuses on technical implementation, process improvements, and user support to ensure Go-To-Market Revenue systems are effectively maintained and deliver value to the organization. Accountability Key Initiatives Support Implementation Projects Maintain System Documentation Assist with Data Quality & User Training Expectations for Success Timely completion of assigned technical tasks Data accuracy improvement metrics User satisfaction with system support Responsibilities Technical Support: Provide day-to-day technical support for the Revenue Operations Team, assisting with troubleshooting and resolving system issues as they arise. Implementation Support: Assist in the implementation, configuration, and optimization of HubSpot and integrated tools, working closely with senior team members to identify gaps and recommend improvements. System Maintenance: Support the creation and maintenance of custom fields, workflows, and basic automations under guidance. Help translate business requirements into technical specifications. Process Support: Assist the GTM team with HubSpot Sales CRM process optimization, including supporting customer lifecycle workflows and GTM stack tool management. Documentation: Create and maintain system documentation, including process guides, user manuals, and technical specifications. Document system changes and updates. Data Quality: Monitor data quality and integrity, flagging issues and assisting with data cleanup initiatives. Support the creation and maintenance of basic reports and dashboards. User Support: Provide first-line support to users across the organization, helping resolve basic system questions and escalate complex issues as needed. Assist Sales Enablement with user training materials. Continuous Learning: Stay current with HubSpot features and updates, participating in training and certification programs to enhance technical expertise. Requirements Bachelor's degree in marketing, business, information technology, or a related field (or international equivalent), or equivalent experience HubSpot certification (at minimum: HubSpot Sales Software or Marketing Software certification) Strong understanding of HubSpot's core capabilities and basic functionality Experience with or exposure to technical integrations (e.g., Zapier, basic API connections) Good understanding of revenue operations processes and best practices Strong written and verbal communication skills with ability to explain technical concepts to non-technical users Detail-oriented with strong organizational and time management skills Ability to work independently and as part of a team Minimum 3-5 years of related experience (internships, co-ops, or relevant coursework may be considered) Preferred: 3-5 years of experience working with HubSpot supporting a Sales organization Additional HubSpot certifications (Revenue Operations, Sales Hub Implementation, etc.) Experience with sales and marketing tools (Gong, ChurnZero, PandaDoc, etc.) Basic understanding of data analysis and reporting tools (Excel, Power BI) Experience in a SaaS or technology company environment Core Values Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow. Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together. Accountability Starts with Me: Notices problems and takes personal action to solve them. Unwavering Commitment to Customer Experience: Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes. Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success. Why You Should Join Our Team Our eNPS is +68! (Google it, that is great). Benefits: Medical, Dental, and Vision kick in day one. Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year). 401K with Company Match. Remote Flexible - come to the office when needed. Great parental leave benefits. Named on Inc 5000 list of America’s Fastest Growing Private Companies. Named on Inc 5000 Vet 100 Private Companies list multiple years in a row. Winner of Coastal Entrepreneur Award, Technology Category. Active employee-led Culture Committee. Ongoing industry and professional development trainings available to all employees. Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community. We’re playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We’re building something cool and people like it here. We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.

Responsibilities

The Revenue Systems Administrator provides technical support for the Revenue Operations Team, assisting with troubleshooting and resolving system issues. They also assist in the implementation, configuration, and optimization of HubSpot and integrated tools.