WORKFLOW OPTIMIZATION:

Analyze existing workflows to identify opportunities to reduce friction and accelerate growth.
Establish key performance indicators (KPIs) to monitor workflow efficiency, such as:
Revenue Retention
Price Uplift
New Product Cross-Sale
Cancel Avoidance
% of Renewals in Delayed Status
Average time from renewal initiation to invoicing
Number of renewals processed within standard timeframes
Number of renewals processed without manual intervention
Customer (internal & external) satisfaction scores related to the renewal process
Percentage of workflows completed without errors

BASIC REQUIRED QUALIFICATIONS:

Bachelor’s degree in Business, Engineering, Operations Management, or a related field; advanced degree preferred.
Demonstrated experience in process optimization, project management, or revenue operations, with a strong focus on automation and operational efficiency.
Proven ability to work independently, with a track record of setting plans, managing timelines, and executing complex projects with minimal supervision.
Exceptional analytical skills, with a history of identifying inefficiencies and implementing data-driven solutions.
Excellent communication and collaboration skills.
Proficiency with automation tools and methodologies, and familiarity with industry-standard practices for process improvement.
Strong organizational skills and a detail-oriented mindset, coupled with a commitment to continuous improvement.

ADDITIONAL PREFERRED QUALIFICATIONS:

Advanced degree in Business, Engineering, Operations Management, or a related field.
Certification in process mapping, optimization, or relevant methodologies (e.g., Lean, Six Sigma).
Experience with implementing automation solutions in revenue operations or similar environments.
Familiarity with industry-standard process improvement methodologies.
Strong problem-solving skills with the ability to adapt to rapidly changing environments.
Experience with data analysis tools and techniques to support decision-making processes.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence .
What’s In It For You?

OUR PEOPLE:

We’re more than 35,000 strong worldwide—so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

ABOUT THE ROLE:

Grade Level (for internal use): 13
The Role: We are seeking a results-driven leader to join our team as the Revenue Transformation Architect. In this pivotal role, you will lead the transformation of processes, focusing on mapping, optimizing, and automating workflows related to renewals and new business to start. By designing and implementing scalable solutions, you will enhance operational efficiency, reduce manual intervention, and accelerate revenue realization. Your work will directly support the implementation of a streamlined revenue operations model, fostering a single seamless and efficient renewal and new business process with the opportunity to impact the broader end-to-end Customer Experience over time
The Team: This role is part of a dynamic and forward-thinking team that drives transformation across the organization. Known for its innovative approaches, the team leverages data, technology, and collaboration to solve complex challenges and deliver measurable results.
Our team thrives in a results-driven culture of shared success, fostering a collaborative environment where diverse perspectives and expertise come together to create scalable, impactful solutions. We are deeply committed to excellence, continuous learning, and staying ahead of global market trends to ensure sustained growth. As a key contributor to this team, you will help shape groundbreaking solutions that streamline operations, enhance efficiency, and set new standards for performance.
Responsibilities & Impact:Process Mapping and Documentation:
Conduct an inventory of documentation and mapping of current workflows related to renewal and new business management and processing.
Ensure process clarity and accountability, as well as hand-off criteria, across all stakeholder groups.

OUR PURPOSE:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.