Salary: £30,559 - £32,654
Hours per week: 37 hours
Interview date: Monday 09 & Wednesday 11 June 2025

FINANCE - SHAPING WILTSHIRE’S FUTURE

We have a fantastic opportunity for a Revenues and Benefits Assessment Officer to join our service and support the delivery of several statutory and discretionary functions.
The Revenues and Benefits Service sits at the heart of our local authority. The team calculates and collects income by way of local taxes, council tax and non-domestic rates and uses specialist systems to administer and assess the claims for housing benefit, council tax reduction and other welfare benefits.
As the Assessment Officer, you will be responsible for assessing and reviewing customer’s personal and financial circumstances to assess council tax liability, awarding appropriate benefits, exemptions, relief or discounts. You will be the first point of contact to customers to provide advice on debt management, administering and billing council tax, managing your own workload, initially focusing on council tax account management and debt collection and the various duties associated with the billing and collection process. You will be joining a successful and high performing Revenues and Benefits Service who are based in a number of locations across Wiltshire.
We are looking for an empathetic and assertive candidate with knowledge of legislation in respect of council tax administration, housing benefits and national welfare benefits. Excellent IT skills, communication skills and being emotionally resilient is essential in this role.

Please refer the Job description for details