REQ02209

We are looking for two experienced and enthusiastic Revenues Officers to join our successful team to work on Council Tax and Business Rates
This is a full-time, permanent role with hybrid working, and a salary of £28,193 - £32,104 per annum.

ABOUT US:

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us, and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic Revenues Officer to join our Revenues and Benefits team.

THE ROLE:

Working in our Revenues Team, you will report to a Senior Revenues Officer and the Revenues Team Leader.

YOUR ROLE WILL INVOLVE:

• Working within a team dealing with all aspects relating to the accurate and prompt processing of work associated with Council Tax and Business Rates, from the creation of properties or accounts in the databases to the recovery and enforcement of Council Tax and Business Rate arrears.
• Ensuring that matters relating to Council Tax and Business Rates are dealt with promptly, balancing the need to support the delivery of a personalised service to residents with the need to protect the council’s financial interests
• Being able to communicate effectively and courteously with members of the public and other council departments in writing, by phone, or in person