KO TE TAKE KA PAREKAREKA E KOE KI TE MAHI KI KŌNEI | WHY YOU WILL ENJOY WORKING HERE

Downer is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:

• Rewarding salary
• Z Energy fuel discount and monthly freebies
• Free Marram health care benefits and discounted holiday homes
• An inclusive and respectable place to work

• $500 bonus for current employees who refer a friend to DownerProgression and development programmes to support personal and professional growth

• Have a look at our other great benefits here!
  Te kōwhiringa | The Opportunity
  As the RFS Co-Ordinator, you’ll play a vital role in managing Request for Services (RFS) by ensuring they’re accurately captured, tracked, closed, and reported in RAMM. You’ll be the first point of contact for customers and stakeholders, providing exceptional service while handling general administrative duties.

NGA PŪKENGA MATUA | IMPORTANT SKILLS

• Proven experience with RAMM software (essential)
• Strong communication and administrative skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Experience dealing with customers and stakeholders professionally
• Holds a valid driver’s licence
• Knowledge of MAGIQ is a bonus (training provided)Local to the Kaipara District is preferred

• Capture, dispatch, and close RFS entries in RAMM daily
• Maintain accurate administrative records and filing systems
• Answer and manage customer and stakeholder enquiries efficiently
• Assist with month-end administration and reporting
• Prepare for and participate in monthly RFS meetings
• Support your team by sharing ideas and assisting other crews as requiredUphold Zero Harm and safety policies at all times