A rheumatology office is seeking a part-time medical office assistant (MOA) . The role aims to help create a friendly and welcoming environment for patients and families. The office is located in a multidisciplinary centre consisting of various allied health professionals, including physiotherapists, occupational therapists, and rehabilitation assistants. Our community of healthcare professionals is friendly and easygoing, and we look forward to welcoming you to our team!

A Medical Office Assistant (MOA) is an integral part of our specialist team . The MOA is responsible for:

• Coordinating patient flow in the clinic between reception, examination, and treatment areas to ensure a comfortable visit
• Creating a warm and welcoming environment for patients
• Answering phones, communicating with and assisting patients
• Scheduling and confirming appointments
• Maintaining electronic medical records, including the patient chart
• Documenting patient communications in patient files
• Performing billing procedures (MSP, ICBC, WCB, etc) and applying /collecting non-insured fees where applicable
• Cleaning and stocking examination rooms
• Sterilizing medical rooms and equipment

MUST-HAVE attributes include:

• Physical presence in Victoria, BC
• Knowledge of MS Word and Excel
• Experience with medical record systems
• Ability to address patient concerns and challenges with compassion and resilience
• Ability to function well under stress and in a fast-paced environment
• Ability to handle sensitive patient information with confidentiality and discretion
• Attention to detail
• Friendly can–do attitude

Job Type: Part-time
Pay: $25.00-$30.00 per hour

Benefits:

• On-site parking

Application question(s):

• Mandatory question Please briefly list your experiences relevant to a medical office position.
• Mandatory question Are you aware that this job is part time (approximately 20 hours per week)
• Mandatory question Are you available in person Monday-Wednesday 8am to 3pm as of September 8, 2025?

Work Location: In perso

• Coordinating patient flow in the clinic between reception, examination, and treatment areas to ensure a comfortable visit
• Creating a warm and welcoming environment for patients
• Answering phones, communicating with and assisting patients
• Scheduling and confirming appointments
• Maintaining electronic medical records, including the patient chart
• Documenting patient communications in patient files
• Performing billing procedures (MSP, ICBC, WCB, etc) and applying /collecting non-insured fees where applicable
• Cleaning and stocking examination rooms
• Sterilizing medical rooms and equipmen