Rides & Attractions Attendant at Columbus Zoo and Aquarium
Powell, Ohio, United States -
Full Time


Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

15.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Service, Safety Procedures, Attraction Operation, Communication, Enthusiasm, Problem Solving, Cash Handling, Team Collaboration, Adaptability, Attention To Detail

Industry

Museums;Historical Sites;and Zoos

Description
Overview Position pays $15 per hour! Make Every Guest Feel Valued—Serve as a Rides & Attractions Attendant! The Rides & Attractions Attendant helps deliver an enjoyable and safe experience for guests across various Zoo attractions, including the 4D Theater, Lighthouse Theater Presentations, and Dinosaur Island. The role emphasizes guest service, safety, and creating positive, memorable experiences for all who visit. Responsibilities Guest Experience & Engagement Provide an inviting, enthusiastic experience that enhances the Zoo’s atmosphere. Deliver G.R.E.A.T. guest service, answer questions, and communicate clearly with guests of all ages. Attraction Operation & Safety Ensure safe and efficient operation of designated attractions. Provide detailed safety instructions and remain attentive to respond quickly to situations. Facility Cleanliness & Area Support Maintain cleanliness throughout attraction areas. Collaborate with animal keepers and program staff as required. Sales & Guest Engagement Activities Transact sales at various kiosk locations, including Lorikeet feedings, Giraffe feedings, and ScooterPals. Perform other duties as assigned to ensure proper ride operation, including helping with loading/unloading procedures, ride area organization, and communication with the operations team. Adapt to schedule changes based on weather, guest attendance, and operational needs. Qualifications Age, Appearance & Professional Standards Must be at least 15 years of age. Must maintain appropriate employee appearance. Must have reliable transportation. Communication & Interaction Skills Strong oral communication skills. Ability to remain courteous and helpful while working with diverse guests and team members. Technical & Operational Skills Basic computer/tablet knowledge and skills; training will be provided. Able to work in varied weather conditions (heat, rain, etc.). Work Conditions & Employment Requirements Able to work flexible schedules, including weekends, evenings, and holidays. Subject to Drug-Free Workplace Policy, criminal background check, and BMV check. Position is a seasonal position and not eligible for overtime pay.

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Responsibilities
The Attendant is responsible for ensuring an enjoyable and safe experience for guests across various Zoo attractions, including theaters and Dinosaur Island, by focusing on guest service and attraction operation. Duties also include maintaining facility cleanliness, engaging in sales activities at kiosks, and assisting with ride loading/unloading procedures.
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