Rides Host at Thorpe Park Resort

Borough of Runnymede, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

0.0

Posted On

23 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Queue Management, Safety Compliance, Communication Skills, Problem Solving, Teamwork, Attention To Detail, Decision Making, Interpersonal Skills, Professionalism

Industry

Recreational Facilities

Description

What you'll bring to the team A passion for delivering a safe, fun, and memorable experience for every guest. Strong confidence working in a fast-paced, guest-facing environment, often outdoors. The ability to provide excellent customer service while managing queues, enforcing ride restrictions, and supporting guest needs. A proactive and energetic approach, with a willingness to stay active throughout the day. Great attention to detail when carrying out safety checks, height checks, and ride procedures. A team-focused mindset, working collaboratively with colleagues and communicating clearly with managers and team members. The ability to remain calm under pressure, making quick decisions while maintaining high standards. A commitment to maintaining cleanliness, presentation, and efficiency targets across attractions. Qualifications & Experience A high level of motivation, both independently and as part of a team. Confident communication skills and proficiency in the English language. Strong teamwork and interpersonal skills, with the ability to build relationships across the wider resort. Ability to follow procedures and training, including safety standards (CoSWP) and operational guidelines. Good problem-solving and decision-making skills, particularly in busy or high-pressure situations. High standards of personal presentation and professionalism. Ability to learn and be assessed across multiple attractions. Previous experience in a customer service or operational role is beneficial but not essential. Benefits Alongside the opportunity to perform to thousands of international guests in your residency, you’ll also receive: Monthly Bonus based on guest satisfaction 25% discount in our retail shops and restaurants and 40% off LEGO online Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year Discounted rates at Merlin hotels all over the world Employee pricing up to 55% off cinema tickets If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible. Pay Range Competitive

Responsibilities

Ensure a safe and memorable guest experience by managing ride queues and enforcing safety restrictions. Maintain high standards of cleanliness and efficiency across attractions while collaborating with team members.