Riftbound Community Manager EMEA (Contract) at Riot Games

Barcelona, Catalonia, Spain -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Community Management, Grassroots Marketing, Event Coordination, Influencer Operations, Communication Skills, Operational Excellence, Crisis Management, Player Engagement, Data Analysis, Collaboration, Content Creation, Social Media, Reporting, Logistics Management, Trend Analysis, Player Empathy

Industry

Computer Games

Description

We’re looking for a highly operational, community-savvy Riftbound & TCG lover to support the game in EMEA. As our boots on the ground, you’ll help execute community and Influencers activations and grassroots events that truly resonate with local players in Riftbound key markets. You’ll work closely with Riot’s EMEA teams to support direct-to-player activations, identify local trends in key markets, surface community feedback and opportunities, help build and look after our influencer ecosystem and collaborate with agencies and partners. Fluency in English and Italian or French is required; any other European languages knowledge is a strong plus, along with deep Riftbound and TCG familiarity and the ability to manage logistics, reporting, and sensitive communications. This is a contract role for someone who lives and breathes Riftbound and TCG and knows how to turn that passion into meaningful player impact. This job can be performed from one of the following offices: Barcelona, Paris, Berlin, London. Responsibilities Collaborate closely with the EMEA Riftbound Lead to shape local strategies for direct-to-player communications, ensuring a consistent and resonant experience for Riftbound players. Collaborate closely with all League IPs Community Managers at EMEA level to explore collaborations and cross products activations. Identify where players gather; from Discord servers and fan sites to grassroots tournament hubs, and evaluate opportunities for local engagement. Help execute campaign plans at the local level, translating high-level strategy into community & grassroots execution that make players proud. Propose and lead the execution of events, meetups, and community initiatives tailored to resonate deeply within the local player base. Work with local agencies and vendors to ensure smooth, high-quality execution across all touchpoints digital, physical, and everything in between. Regularly monitor and report local player feedback, community conversation trends, and emerging concerns to help steer campaign messaging and content. Discover new creators, Discord groups, and fan communities; recommend collaborations that align with Riftbound goals and support them with resources to amplify their work. Design inclusive initiatives that celebrate community content and foster storytelling in collaboration with the EMEA Community Lead. Identify opportunities to spotlight and elevate community-led projects. Respond to shifts in community sentiment and player behavior with agility, flagging issues early and developing community-first projects in response. Monitor local influencer and streamer activity, track related KPIs, and provide reporting to ensure visibility into the success of our partnerships. Build decks and post-mortem reports to document your work, share key learnings, and highlight wins across community and campaign activations. Required qualifications: Familiarity with Riftbound and TCG as a passionate player or community participant. You understand its gameplay, culture, and what resonates with the TCG audience in EMEA. +3 years of experience in community management, grassroots marketing, event coordination, or influencer operations, ideally within TCG, gaming or esports. Deep understanding of EMEA & local TCG communities. You know where players gather, what platforms they use, and how to engage them authentically. You know the main Riftbound and TCG influencers and personalities. Operational excellence; you're highly organized, detail-oriented, and capable of managing multiple projects simultaneously with limited supervision. Strong communication skills in both Italian or French and English. You are able to clearly convey ideas, build reports, and collaborate across distributed teams. You are proficient in tools like Google Slides or PowerPoint; comfortable creating decks and synthesizing data into actionable insights. You are native to platforms like Discord, Twitch, TikTok, YouTube, and Twitter/X from both a user and trend-tracking perspective. You understand what matters to TCG players, and you care about building genuine, player-first experiences. Experience in crisis management and sensitive communications.You’re capable of navigating tough situations with care, empathy, and professionalism. For this role, you'll find success through craft expertise, a collaborative spirit, and decision- making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you! Let's Thrive Together: Because together we are better! It's our policy to provide equal employment opportunities for all applicants and members of Riot Games. Riot Games makes reasonable accommodations for individuals with a disability and does not unlawfully discriminate on the basis of race, color, citizenship status, national origin, ancestry, sex, sex stereotyping, pregnancy, medical condition, political affiliation or activity, genetic information, religion, trade union membership or activity, age, sexual orientation, family status, gender, gender identity, gender expression, marital or civil status, disability, veteran status or any other legally protected status or characteristics. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses. We know that fresh and varied perspectives will make us better at what we do, so however you identify and whatever background you bring with you, we’re excited to hear from you. Don’t be discouraged if you feel you don’t fully meet every single one of the requirements for a particular role, there’s always room for growth at Riot. If you spot a role that will make you want to jump out of bed in the morning, we are waiting to hear from you! If you need assistance or an accommodation for this process due to a disability, please let us know.

Responsibilities

The Community Manager will collaborate with the EMEA Riftbound Lead to shape local strategies for player communications and execute community initiatives. They will also monitor player feedback and community trends to inform campaign messaging and content.