OVERVIEW

At Fortis, we lead the way in next generation payment technologies and solutions. We transform payments into a competitive advantage for our clients and partners, enabling businesses to reach uncharted growth and scale. As the solution of choice for the future of payments, Fortis moves payments closer to invisible with a proprietary platform that supports and strengthens the payments capabilities of merchants and software partners. We are a collaborative team of innovators, problem solvers, and builders, committed to the growth of our clients, partners, and team members. Through award winning software integrations, robust data, and industry vertical and commerce expertise, we deliver the ultimate frictionless commerce experiences. We are in hyper growth mode and seeking talented, innovative, and collaborative problem solvers to help us build and scale the future of payments. Grow your career with us and be on the cutting edge of the rapidly expanding FinTech payments space.
The Risk Analyst is responsible for resolving risk-related issues in a timely manner and conducting various tasks with the goal of mitigating risk and minimizing losses attributable to merchant processing.

Requirements:

• High school degree or equivalent; Associates and/or Bachelor’s degree preferred
• First Data system and ACH process experience needed; Vantiv PayFac program a plus
• Preferred minimum of 1 to 3 years’ experience in the payments environment
• Problem solving and organizational skills required
• Must have the ability to communicate well to clients and sales agents, both in writing and verbally
• Must maintain a high level of accuracy in a high-speed environment
• Efficient with Microsoft Office including Outlook, Word and Excel
• Must be detail-oriented and organized, with solid financial and analytical skill

• Place merchant accounts on ACH hold, as necessary
• Terminate accounts, when needed
• Access Risk systems daily and analyze merchants who exceed established risk parameters
• Review transactions in the REAL TIME FRAUD System
• Cycle Batches if the determined merchant is not a concern
• Contact merchant and secure additional information as needed
• Review ACH transactions on a daily basis
• Review Merchant Exceptions Reports
• Review Daily Risk Reports; such as, Returns W/O offsetting sales, First Batch, Daily Volume Exceeds Average, Monthly Volume Exceeds and investigate, when necessary
• Maintain the operating account by tracking incoming ACH rejects and resubmits
• Perform periodic reviews on all high risk and high volume merchants
• Analyze merchant trends and determine potential exposure
• Review Daily Chargeback Summary Report to review Chargeback history
• Take appropriate action where needed to resolve chargeback related problems

Requirements:

• High school degree or equivalent; Associates and/or Bachelor’s degree preferred
• First Data system and ACH process experience needed; Vantiv PayFac program a plus
• Preferred minimum of 1 to 3 years’ experience in the payments environment
• Problem solving and organizational skills required
• Must have the ability to communicate well to clients and sales agents, both in writing and verbally
• Must maintain a high level of accuracy in a high-speed environment
• Efficient with Microsoft Office including Outlook, Word and Excel
• Must be detail-oriented and organized, with solid financial and analytical skills