HELP PROTECT THE WORLD’S BIGGEST SOCIAL JUSTICE MOVEMENTS

Role: Risk Analyst
Location: Australia, remote
Type: Full-time
Chuffed.org is a global crowdfunding platform powering the world’s biggest social justice movements. We’ve helped raise over $200M across 35,000 campaigns in 23 countries — and we’re just getting started.
In the last year we’ve grown 3x and become the go-to platform for activists and organisations in two of the biggest social justice movements of our times; Palestine and climate justice.
We’re now hiring a Risk Analyst to help our Trust and Safety function make Chuffed the most trusted crowdfunding platform globally.

ABOUT THE ROLE

Your primary function is to ensure the integrity of campaigns on Chuffed. This involves three functions: detecting campaigns that present risk signals, investigating campaigns to ensure compliance with our requirements and systematizing learnings into new detection and investigation protocols.

HERE’S WHAT YOU’LL DO:

Detect campaign risks:

• Conduct reviews of new fundraising campaigns to identify potential upcoming risks
• Monitor existing fundraising campaigns for risk signals
• Monitor donation pattern models to flag potential emergent risks

Investigate flagged campaigns:

• Review and analyze community complaints regarding potential fraudulent activity
• Providing empathetic email and occasional phone support to customers and other stakeholders to ensure fundraiser authenticity

Systematize learnings

• Continuously improve the automated detection systems and processes
• Provide feedback and improvements for our campaign investigation process
• Provide input and feedback into product improvements to manage risk on the platform