FAIRNESS FEELS GOOD

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.
Job Description
The Risk & Compliance Analyst supports the Head of Risk & Compliance and the Senior Risk & Compliance Consultants to effectively manage the enterprise and operational risk management and corporate compliance and assurance functions at AFCA.

The responsibilities will include :

• Monitor CAMMS Administration: Ensure the AFCA Risk & Compliance system functions correctly, including managing access rights, notifications, training, report development, user guides, and system integrity checks.
• PowerBI Reporting: Enhance risk and compliance reporting through PowerBI.
• Compliance Support: Assist in compliance activities, including working group tasks, mapping obligations in CAMMS, and following up on overdue reviews.
• Stakeholder Engagement: Update the AFCA policy register and internal audit tracker by engaging with stakeholders.
• Governance and Compliance: Oversee the corporate policy framework’s governance and compliance requirements.
• Internal Audit Plan: Coordinate meetings and facilitate information exchange for the internal audit plan.
• Risk Workshops and Controls Testing: Participate in risk workshops, facilitate controls testing, and update the CAMMS risk register.
• Conflict of Interest Management: Engage staff and managers, review conflicts, and maintain the Conflict of Interest register.
• Reporting: Support the reporting of risk and compliance matters to the Board and Executive Management.

QUALIFICATIONS

• Organisational Skills: Ability to complete tasks within given timelines.
• Stakeholder Management: Excellent skills in dealing with all levels, including EGMs.
• Attention to Detail: High level of accuracy and thoroughness.
• Data Analysis: Ability to analyse data, provide insights, and basic MS Office knowledge.
• Experience: Project management, audit, or risk management experience.
• Risk Management Systems: Experience with these systems is desirable.
• Education: Relevant tertiary qualification or experience in risk management, compliance, or assurance is desirable.
  Additional Information

• Monitor CAMMS Administration: Ensure the AFCA Risk & Compliance system functions correctly, including managing access rights, notifications, training, report development, user guides, and system integrity checks.
• PowerBI Reporting: Enhance risk and compliance reporting through PowerBI.
• Compliance Support: Assist in compliance activities, including working group tasks, mapping obligations in CAMMS, and following up on overdue reviews.
• Stakeholder Engagement: Update the AFCA policy register and internal audit tracker by engaging with stakeholders.
• Governance and Compliance: Oversee the corporate policy framework’s governance and compliance requirements.
• Internal Audit Plan: Coordinate meetings and facilitate information exchange for the internal audit plan.
• Risk Workshops and Controls Testing: Participate in risk workshops, facilitate controls testing, and update the CAMMS risk register.
• Conflict of Interest Management: Engage staff and managers, review conflicts, and maintain the Conflict of Interest register.
• Reporting: Support the reporting of risk and compliance matters to the Board and Executive Management