Full-Time | Royal Freemasons Benevolent Institution
About Us
Royal Freemasons’ Benevolent Institution (RFBI), established in 1880, is a leading independent, not-for-profit aged care provider operating in NSW and ACT. With a rich history of helping those in need, we’ve grown to deliver care to people living in our 22 residential aged care villages, 20 retirement villages, and to people accessing our Care at Home services. Our vision is to deliver accessible, high-quality aged care services that positively impact lives.
Role Overview:
As the Risk and Compliance Officer, you’ll play a crucial role in upholding RFBI’s high standards of care and ensuring compliance with all relevant regulations and accreditation requirements. This dynamic position involves conducting regular audits, implementing quality assurance programs, and spearheading continuous improvement initiatives to enhance service delivery and client satisfaction. You’ll also provide valuable support, education, and mentorship to the Care at Home. This role offers flexibility, as it can be based at any of our RFBI sites, without the need to relocate to our Sydney Head Office.

Key Responsibilities:

• Develop and implement robust quality assurance programs
• Review and update policies and procedures to ensure regulatory compliance
• Plan, conduct, and report on internal audits
• Identify and mitigate risks related to Care at Home services
• Analyse and report on quality metrics to support strategic decision-making and improve outcomes for our clients
• Integrate stakeholder feedback into quality improvement initiatives
• Provide staff training on quality assurance processes
• Maintain meticulous documentation
• Offer support and mentorship to the Home Care team
• Collaborate with internal departments to align quality initiatives with organisational goals

Qualifications and Experience:

• Proven experience in quality assurance and compliance within aged care or healthcare
• Comprehensive knowledge of relevant legislation and accreditation standards
• Strong analytical and problem-solving skills
• Excellent communication skills, both verbal and written
• Proficiency in data analysis and reporting
• AHPRA registration - Registered Nurse or Enrolled Nurse (desirable)
• Qualifications in Quality Management or Healthcare Administration (desirable)
• Experience in auditing and quality improvement initiatives (desirable)
• Familiarity with risk management practices (desirable)
• Current National Criminal Record Check

What We Offer:

• Supportive and friendly work environment
• 17.5% annual leave loading
• Career development and advancement opportunities
• Eligibility for ’not for profit’ salary packaging up to $15,900 - Boost your package

How to Apply: To express your interest in the Risk and Compliance Officer position, please submit your updated CV and a tailored cover letter highlighting your relevant experience and skills. All shortlisted applicants will be asked to consent to a National Criminal Record Check, provide two references, and undergo a Pre-Employment Functional Assessment.
Application Deadline: 21 May 2025
If this role aligns with your expertise and aspirations, we encourage you to apply now

• Develop and implement robust quality assurance programs
• Review and update policies and procedures to ensure regulatory compliance
• Plan, conduct, and report on internal audits
• Identify and mitigate risks related to Care at Home services
• Analyse and report on quality metrics to support strategic decision-making and improve outcomes for our clients
• Integrate stakeholder feedback into quality improvement initiatives
• Provide staff training on quality assurance processes
• Maintain meticulous documentation
• Offer support and mentorship to the Home Care team
• Collaborate with internal departments to align quality initiatives with organisational goal