Risk and Controls Manager at Commonwealth Bank

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

0.0

Posted On

14 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Risk Management, Compliance Management, Control Design, Control Testing, Process Mapping, Data Analysis, Stakeholder Management, Root Cause Analysis, Strategic Thinking, Risk Reporting, Agile Practices, MS Excel, Power BI, RiskInSite, Financial Services Regulation, Artificial Intelligence

Industry

Financial Services

Description

See yourself in our team: The HR Line 1 Chief Controls Office (CCO) partners with HR to identify, assess and manage operational and compliance risks, while delivering insights that support customer-focused business outcomes. The HR CCO team drives positive risk outcomes by ensuring effective controls are in place and decision-making is well-informed, timely, and appropriately socialised. This is achieved through specialist advice and assurance across the design and implementation of controls within key HR processes. We support the application of the Group’s operational risk and compliance frameworks, ensuring each HR domain maintains appropriate governance within its operating environment. Do work that matters: As Risk and Controls Manager you will: Execute activities aligned to the Group’s Operational Risk Management Framework, Compliance Management Framework, and relevant policies to ensure HR risks and compliance obligations are effectively managed. Contribute to multiple risk and compliance-based activities e.g. Risk and Control Self-Assessment (RCSA), Control design, documentation and testing, risk reporting. Proactive identification and assessment of control weaknesses and gaps, including root cause analysis and reporting obligations. Partner with stakeholders to design and implement control enhancements, including opportunities to digitise and automate controls Prioritise workloads and leverage Agile practices and Artificial Intelligence (AI) solutions to drive continuous improvement. Accountable for the data quality maintained in the Group’s Risk and Compliance tool (RiskInSite). Promote a strong risk culture through constructive challenge, collaboration, and awareness-building. Engage broadly with stakeholders across the Group—including business teams, suppliers, and specialist functions (e.g. cyber, privacy, technology)—to support delivery within risk appetite. Influence risk, control and process owners to improve customer and risk outcomes. Build strong working relationships with Line 2, Line 3, and other control advisory teams. We're interested in hearing from people who have: Minimum 5 years’ experience in operational or technology risk/compliance, or related roles, including skills in process mapping and data analysis. Strong strategic thinking capability, with the ability to analyse trends, diagnose issues, and recommend practical, outcome-focused solutions. A proven ability to balance customer outcomes with organisational priorities. Strong risk management capability, including: Communicating risk effectively to drive action Using data and root cause analysis to inform decisions Encouraging a speak-up culture Collaborating across the three lines of accountability Delivering sustainable, long-term outcomes Strong stakeholder management skills, with the ability to build effective relationships across varying levels of seniority. Experience in control design and testing, with exposure to automated/system controls preferred. Knowledge of relevant legislation and regulatory requirements in financial services. Strong written and verbal communication skills. Proficiency in MS Office, particularly Excel. The ability to work both autonomously and collaboratively. Experience using AI, business intelligence, or data visualisation tools (e.g. Power BI) in risk or assurance contexts (highly desirable). All CommBank employees are expected to proactively identify and understand, openly discuss, and act on current and future risks. If this sounds like you then we would love to hear from you! If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 19/07/2026 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Responsibilities

The Risk and Controls Manager identifies and manages operational and compliance risks within HR processes to ensure effective governance. This includes executing risk assessments, designing control enhancements, and collaborating with stakeholders to improve risk outcomes.