Risk and Controls Manager Line 1 at Commonwealth Bank

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Risk Management, Compliance Management, Agentic AI, Data Analytics, Change Management, Control Design, Risk Assessment, Stakeholder Engagement, Communication Skills, Problem Solving, Report Writing, Data Quality Management, Continuous Learning, Curiosity, Critical Thinking, Analytical Skills

Industry

Financial Services

Description

See yourself in our team: The Business Banking Customer, Channels and Data (CCD) strategic business unit is made up of four teams: Business Banking Services (BBS) Business Banking Channels (Channels), and Business Banking Analytics, Data and Decision Science (BB ADDS) Strategy and Transformation The CCD teams support all BB segments and product houses and play a key role in enabling the success of customers, creating a better day for our people and the achievement of our NPS +30 ambition. The BB Agentic Transformation Crew is responsible for designing and implementing go to market propositions using Agentic AI approaches which would plug into branch, digital, call centre and RM managed capabilities. This forms the future of AI driven distribution for the Business Bank and sits with the CCD Domain. Do work that matters: As a manager within within the Line 1 Risk team supporting BB Agentic Transformation you will be the first point of contact for operational risk and compliance (OR&C) matters providing advice and guidance on the management and reduction of non-financial risks. On any given day you will: Provide pragmatic risk advice to the BB Agentic Transformation team in control design and evaluation, ensuring a safe, sound and efficient operational environment Support with the completion of risk and compliance assessments, ensuring risk and obligation summaries are capture in the Risk Profile and updated as trigger events occur Support with the identification, escalation and reporting of operational risk and compliance matters to the BB Agentic Transformation leadership team and other relevant stakeholders Support the BB Agentic Transformation deliver work agile under Change Management Risk Standard (CMRS) which allows us to manage risk in the flow of change. Conduct change impact assessments for changes led by BB Agentic Transformation and assess impact of other Group changes on CCD more broadly. Conduct and manage Control Assurance Program (CAP) testing, including the development of test plans and reporting on findings Manage root cause analysis of issues and incidents, identifying and implementing control improvements, maintaining quality documentation throughout Proactively upskill yourself on new and emerging risks, particularly relating to BB’s data, analytics capability and AI strategy, changes to risk and compliance frameworks and Group policies Contribute to a culture of learning and collaboration with your business partners and help with uplifting risk capability by running knowledge sharing sessions Capture and maintain data quality of risk and compliance items captured in the Group risk management tool (e.g. RiskInSite). Your experience looks like: Experience in Operational Risk and Compliance management, ideally gained within the Financial Services sector. Experience in tech, and model risk highly desirable Proven business acumen and ability to apply operational risk and compliance frameworks, standards, policies and procedures in a pragmatic way Demonstrated experience applying agentic AI in risk, compliance, or fraud contexts. A curious and humble mindset, understanding of external trends and changes, interest in continuous learning, to build risk management best practice the ability to think critically and use data driven insights to solve problems, coupled with good reporting and analytical skills High quality written and verbal communication skills, report writing, evidence gathering and data capabilities Stakeholder and influencing skills with the ability to engage as a value-add business partner, demonstrating a curious and humble mindset, understanding of external trends and changes. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 04/11/2025 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Responsibilities

As a manager within the Line 1 Risk team, you will provide advice and guidance on operational risk and compliance matters. You will support the BB Agentic Transformation team in control design, risk assessments, and managing operational risk and compliance issues.