Risk and Controls Manager Line 1 at Commonwealth Bank

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Risk Management, Operational Risk, Compliance, Change Management, Problem Solving, Negotiation, Influencing Skills, Communication Skills, Business Acumen, Customer Focus, Stakeholder Management, Continuous Learning, Workplace Culture, Insurance, Superannuation, SMSF

Industry

Financial Services

Description

Drive impact at scale and shape risk strategy and customer outcomes. Partner for success and support Wealth & Private and alliances (AIA, Hollard, CFS) to deliver trusted propositions. Influence and lead working with senior stakeholders to resolve issues, manage change, and foster a customer‑first culture. Do work that matters: Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes. See yourself in our Team: The Wealth and Private (W&P) team resides within RBS. The purpose of the W&P business is to deliver propositions that help our High Net Worth and everyday Australian customers to grow, manage and protect their wealth. Your Impact: The role will provide dedicated support to the Wealth and Private (W&P) Domain in Retail Wealth. The Retail Wealth team is responsible for supporting our insurance, superannuation and investing partnerships with CFS, AIA, Hollard and Petsure. As a member of our team you will be responsible for supporting AIA offerings in life and health insurance as well as a new SMSF proposition we are in the process of developing. Your responsibilities will include: Supporting the business in the development of risk strategies, and procedures to ensure operation within risk appetite. Identifying, tracking, and monitoring of incidents/issues, their impacts and facilitating timely resolution. Liaising and collaborating with internal/external business stakeholders and partners to effectively review, monitor and manage the current and emerging risks of the portfolio. Protecting our customers by implementing initiatives which improve how risk decisions are made to promote the best customer outcome, including through the design and development of controls. Work with internal and external stakeholders to manage deliverables across multiple products. Triage Change initiatives and provide risk advisory. We’re interested in hearing from people who have: Experience in risk management supporting superannuation funds, SMSFs, or Life insurance. Substantive experience in the operational risk and compliance craft. Proven experience in change management and delivering change initiatives. The ability to provide pragmatic and practical solutions to complex problems. Strong reasoning ability and negotiation and influencing skills, across a range of stakeholder groups. Advanced written and verbal communication skills with sound business commercial aptitude and knowledge. The ability to navigate complexity and ambiguity, continuous learning and leading and building a positive workplace culture. A passion for delivering better customer outcomes, and comfortable working in a fast paced and changing environment. If this sounds like the role for you then we would love to hear from you. Apply today! Working at Commbank We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 18/01/2026 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Responsibilities

The role involves supporting the Wealth and Private Domain in Retail Wealth by developing risk strategies and procedures. Responsibilities include monitoring incidents, collaborating with stakeholders, and implementing initiatives to improve risk decision-making.