Key Responsibilities

Operational Risk & Controls

• Support the identification, assessment and monitoring of operational risks across business processes.
• Review and challenge existing controls, procedures and operational practices.
• Investigate operational incidents and support remediation activities.
• Produce risk reports, management information and governance updates for senior stakeholders.
• Assist with regulatory, audit and compliance-related activities.
• Promote a strong risk-aware culture across operational teams.

Banking Operations & Lending Support

• Support the administration and ongoing management of lending and financing transactions.
• Act as a key contact for internal stakeholders, clients and operational service teams.
• Monitor transaction workflows and ensure activities are completed accurately and within agreed deadlines.
• Maintain client, facility and transaction records across internal systems.
• Assist with portfolio monitoring, reporting and data quality activities.
• Support process improvement initiatives and enhance operational efficiency.
• Provide cover and assistance across the wider operations function as required.