What you'll be doing

Execute the day-to-day operations of our car finance product, from handling customer queries to underwriting, ensuring a smooth, reliable experience for all stakeholders.
Develop, identify and form improvements that increase speed, reliability, and cost-efficiency while protecting service standards of our processes.
Directly build automation and AI into our operational workflows, using best in class AI tools, and working alongside our dedicated engineering and product team.

Who You Are

You're excited by startups and technology, motivated by the chance to build highly automated, AI-enabled operations rather than just follow existing processes.
You're deeply interested in AI and fluent using it. Comfort with automation and AI tools (Claude Cowork/Code) is a strong plus.
You enjoy high agency and can operate in ambiguity.
You're organised and detailed.
You care about customers.

Must have:

Experience in a fast-paced and regulated environment (fintechs, startups, consulting etc…)
Strong analytical skills and comfort working with data to make decisions
Experience using AI tools, using it to drive developments and form improvements

Nice to have:

You already know some of the stack: Linear, Google Suite, Notion, Intercom, Claude

We are not able to offer visa sponsorship for this position.

Initial call with a member from our Talent Team (30 mins)
Past Experience interview with Hiring Manager (60 mins)
Onsite interview consisting of:
- Case study interview with a couple of the team (90 mins)
- Culture interview (60 mins)

How To Apply:

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Responsibilities

Execute the day-to-day operations of our car finance product, from handling customer queries to underwriting, ensuring a smooth, reliable experience for all stakeholders.
Develop, identify and form improvements that increase speed, reliability, and cost-efficiency while protecting service standards of our processes.
Directly build automation and AI into our operational workflows, using best in class AI tools, and working alongside our dedicated engineering and product team.

You're excited by startups and technology, motivated by the chance to build highly automated, AI-enabled operations rather than just follow existing processes.
You're deeply interested in AI and fluent using it. Comfort with automation and AI tools (Claude Cowork/Code) is a strong plus.
You enjoy high agency and can operate in ambiguity.
You're organised and detailed.
You care about customers.

Must have:

Experience in a fast-paced and regulated environment (fintechs, startups, consulting etc…)
Strong analytical skills and comfort working with data to make decisions
Experience using AI tools, using it to drive developments and form improvements

Nice to have:

You already know some of the stack: Linear, Google Suite, Notion, Intercom, Claude

We are not able to offer visa sponsorship for this position.

Initial call with a member from our Talent Team (30 mins)
Past Experience interview with Hiring Manager (60 mins)
Onsite interview consisting of:
- Case study interview with a couple of the team (90 mins)
- Culture interview (60 mins)